Application of Social Media for Tracking Knowledge in Agile Software Projects

Delivering software solutions in faster, better and cheaper way remains to be one of the challenges in the software industry. The task of software developer is greatly simplified if any approach is available to them that will ensure better interactivity, collaboration, sharing and an optimal exploitation of collaborative intelligence. In the recent past more and more software enterprises shift towards light weight and agile methods to achieve the goal of rapid, cost effective and quality software. We propose an application of the social media services to keep track of tacit knowledge that is frequently required to solve recurrent/demanding software tasks in agile projects. This is win-win approach that is focused towards sharing of intelligence and keeping it ready, Just-in-Case (JIC) it is required and/or creating solution, Just-in-Time (JIT) as and when needed. The anecdotal evidence suggest that any such approach where intelligence is shared collaboratively leads to solving problem quickly and comprehensively with less pressure on human resources and better productivity.