Software Agents for Electronic Business: Opportunities and Challenges (2005 Re-mix)

Despite the consolidation of expectations related to information technology that we have seen over the past three years, Electronic business (e- Business) remains a major driver of information technology. In this paper, we investigate how e-Business can benefit from methods, components and solutions based on software agent technology. We give an overview of the current electronic business mainstreams and outline a number of important challenges e-Business has to tackle. By means of three example case studies, we investigate the required extent and the means to apply agent technology successfully in e-Business applications in order to resolve some of these challenges.

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