An expert system for ISO 9000 quality management system

The ISO 9000 quality management system is becoming more important for all sectors of industry. Due to the open door policy in China, managers are now aware of the significance of implementing the ISO 9000 quality assurance system in their companies or factories. However, the ISO 9000 quality system is new to a lot of people, so in order to train personnel to have a quick and thorough understanding of the ISO 9000 quality system standard, an expert system is often used. An ISO 9000 expert system is presented which is written in Prolog. It is rule-based and backward chained. The knowledge of this expert system came from a consultant in this domain. The system gives the user the percentage of conformance to a particular statement in the ISO 9001 standard and delivers a quality manual which the user can use to implement the ISO quality system.<<ETX>>

[1]  H. Berman The UL ISO 9000 registration process , 1991, 1991 Proceedings IEEE/SEMI International Semiconductor Manufacturing Science Symposium.

[2]  K. Strandberg IEC 300: the dependability counterpart of ISO 9000 , 1991, Annual Reliability and Maintainability Symposium. 1991 Proceedings.