The extension of TAM: The effects of social media and perceived risk in online purchase

This present study is designed to propose a conceptual framework extended from the previously advanced Theory of Acceptance Model (TAM). The framework makes it possible to examine the effects of social media, and perceived risk as the moderating effects between intention and actual purchase to be able to advance the Theory of Acceptance Model (TAM). 400 samples will be randomly selected among Saudi in Jeddah, Dammam and Riyadh. Data will be collected using questionnaire survey. As the research involves the analysis of numerical data, the assessment is carried out using Structural Equation Model (SEM). The hypothesis will be tested and the result is used to explain the proposed TAM. The findings from the present study will be beneficial for marketers to understand the intrinsic behavioral factors that influence consumers' selection hence avoid trial and errors in their advertising drives.

[1]  A. Albadvi,et al.  Web Site Evaluation of Iranian Tourism and Hospitality Organizations: An E-Commerce Web Site Features Model , 2012 .

[2]  Detmar W. Straub,et al.  Trust and TAM in Online Shopping: An Integrated Model , 2003, MIS Q..

[3]  Hamisah Hasan,et al.  FACTORS AFFECTING ONLINE PURCHASING BEHAVIOR , 2008 .

[4]  Anol Bhattacherjee,et al.  An empirical analysis of the antecedents of electronic commerce service continuance , 2001, Decis. Support Syst..

[5]  Salem Alkhalaf,et al.  Government Initiatives: The Missing Key for E-commerce Growth in KSA , 2012, ArXiv.

[6]  J. Steenkamp,et al.  Consumer attitudes toward marketplace globalization: Structure, antecedents and consequences , 2006 .

[7]  Xiao Tong A cross‐national investigation of an extended technology acceptance model in the online shopping context , 2010 .

[8]  Joey F. George,et al.  Influences on the intent to make Internet purchases , 2002, Internet Res..

[9]  K. Ruyter,et al.  What drives consumers to shop online? A literature review , 2004 .

[10]  C. Camarero,et al.  How perceived risk affects online buying , 2009 .

[11]  Steve Drew,et al.  Issues Influencing Saudi Customers' Decisions to Purchase from Online Retailers in the KSA :A Qualitative Analysis , 2011 .

[12]  Matthew K. O. Lee,et al.  A theoretical model of intentional social action in online social networks , 2010, Decis. Support Syst..

[13]  Ellen Garbarino,et al.  GENDER DIFFERENCES IN THE PERCEIVED RISK OF BUYING ONLINE AND THE EFFECTS OF RECEIVING A SITE RECOMMENDATION , 2004 .

[14]  M. Koufaris,et al.  CUSTOMER TRUST ONLINE: EXAMINING THE ROLE OF THE EXPERIENCE WITH THE WEB SITE , 2002 .

[15]  Sonia San Martín Gutiérrez,et al.  How perceived risk affects online buying , 2009, Online Inf. Rev..

[16]  P. Mokhtarian,et al.  The Intended and Actual Adoption of Online Purchasing: A Brief Review of Recent Literature , 2005 .

[17]  C. Dennis,et al.  Driving online shopping: Spending and behavioral differences among women in Saudi Arabia , 2009 .

[18]  Juan José García,et al.  The importance of perceived trust, security and privacy in online trading systems , 2009, Inf. Manag. Comput. Secur..

[19]  Jari Salo,et al.  A conceptual model of trust in the online environment , 2007, Online Inf. Rev..

[20]  Mary Ann Eastlick,et al.  An online prepurchase intentions model: The role of intention to search , 2001 .

[21]  Richard,et al.  Extrinsic and Intrinsic Motivation to Use Computers in the Workplace , 2022 .

[22]  I. Ajzen The theory of planned behavior , 1991 .

[23]  Terry L. Childers,et al.  HEDONIC AND UTILITARIAN MOTIVATIONS FOR ONLINE RETAIL SHOPPING BEHAVIOR , 2001 .

[24]  Mohammad Chuttur,et al.  Overview of the Technology Acceptance Model: Origins, Developments and Future Directions , 2009 .

[25]  Sulaiman Al-Hudhaif,et al.  E-Commerce Adoption Factors in Saudi Arabia , 2011 .

[26]  Adel M. Aladwani Key Internet characteristics and e-commerce issues in Arab countries , 2003, Inf. Technol. People.

[27]  Fred D. Davis,et al.  Extrinsic and Intrinsic Motivation to Use Computers in the Workplace1 , 1992 .

[28]  Soyoung Kim,et al.  Online shopping and moderating role of offline brand trust , 2009 .

[29]  Bernard J. Jaworski,et al.  E-Commerce , 2021, Strategic International Restaurant Development.

[30]  Mutlaq B. Al-Otaibi,et al.  E-commerce Adoption in Saudi Arabia: An Evaluation of Commercial Organizatios' Web Sites , 2003, CITA.