Service Learning: An Investigation into its Viability as a Strategy to Achieve Institutional Goals

Abstract Research Service-Learning (RSL) is the delivery of a service to the community partners within the context of an educational program of study. Going further, it is a way of experiential teaching and learning, and applying what was learned within a classroom or laboratory setting to problems of the real world. This paper assesses and certifies on the RSL programs being implemented in the curriculum at a Computer Science faculty of a public university in Malaysia. A preliminary survey and interview were conducted on multidisciplinary experts, management and lecturers of the university and consequently the authors propose a model of RSL which incorporates Teaching and Learning agenda of the faculty.