Empathy and care within engineering: qualitative perspectives from engineering faculty and practicing engineers

The purpose of this study was to investigate how empathy and care look within an engineering context from the perspective of (1) existing literature (2) engineering faculty and (3) practicing engineers. The project employed three separate, but interrelated studies, including a summative content analysis of the existing literature, a consensual qualitative research analysis of small group interviews with the engineering faculty, and a consensual qualitative research analysis of written responses from practicing engineers to an open-ended question about empathy and care. Thematic analyses of all three studies demonstrated that although empathy and care appear to have a place within engineering and engineering education – particularly given the current trends in engineering towards sustainability, team-oriented design work, and the renaissance engineer of tomorrow – it appears that conversations and awareness of these two constructs may not often be explicitly stated within the literature or frequently addressed by academic and professional engineers. Results from this study help define the role, benefits, and challenges of framing empathy and care within the engineering field. Our analysis and interpretation regarding how these findings parallel and depart from the existing conceptualizations of empathy and care is specified, and implications for engineers and the practice of engineering in general are discussed.

[1]  Zhang Jian,et al.  Collaborative humanized design of NC machine tools , 2009, 2009 IEEE 10th International Conference on Computer-Aided Industrial Design & Conceptual Design.

[2]  V. Braun,et al.  Using thematic analysis in psychology , 2006 .

[3]  Svante Hovmark,et al.  Project organization: Change in the work atmosphere for engineers , 1996 .

[4]  D. Riley,et al.  Designs on development: engineering, globalization, and social justice , 2010 .

[5]  C.M. Saviz Work in progress-service learning opportunity: a university and community partnership in creek restoration , 2004, 34th Annual Frontiers in Education, 2004. FIE 2004..

[6]  Austin B. Asgill,et al.  AC 2007-2164: INTRODUCING SAFETY AND HEALTH ISSUES INTO AN ENGINEERING TECHNOLOGY CURRICULUM , 2007 .

[7]  Roger Hadgraft,et al.  Engineering Education and the Development of Expertise , 2011 .

[8]  Shari E. Miller,et al.  Exploring the role of empathy in engineering communication through a transdisciplinary dialogue , 2012 .

[9]  Matthew G. Burnham The ‘systems approach’ to human problems: How humanitarian engineering can help , 2009, 2009 IEEE International Symposium on Technology and Society.

[10]  S. T. Fleischmann Needed: A few good knights for the information age-competence, courage, and compassion in the engineering curriculum , 2001, 31st Annual Frontiers in Education Conference. Impact on Engineering and Science Education. Conference Proceedings (Cat. No.01CH37193).

[11]  J. Creswell Qualitative inquiry and research design: Choosing among five approaches, 2nd ed. , 2007 .

[12]  Frank G. Splitt,et al.  The Challenge to Change: On Realizing the New Paradigm for Engineering Education , 2003 .

[13]  Reed Stevens,et al.  Multiple Perspectives on Engaging Future Engineers , 2011 .

[14]  Domenico Grasso,et al.  Holistic Engineering Education , 2010 .

[15]  Green Design and Humanized Design in High Speed Train's Industrial Design Management , 2011, 2011 International Conference on Management and Service Science.

[16]  John W. Creswell,et al.  Qualitative Inquiry and Research Design: Choosing Among Five Approaches , 1966 .

[17]  Alice M. Agogino Educating the Engineer of 2020 , 2008 .

[18]  T. Chartrand,et al.  The Chameleon Effect as Social Glue: Evidence for the Evolutionary Significance of Nonconscious Mimicry , 2003 .

[19]  K. Williamson,et al.  Social Capital in Engineering Education , 2005, Proceedings Frontiers in Education 35th Annual Conference.

[20]  J. Hess,et al.  AC 2012-4456: EMPATHY AND CARING AS CONCEPTUALIZED IN- SIDE AND OUTSIDE OF ENGINEERING: EXTENSIVE LITERATURE REVIEW AND FACULTY FOCUS GROUP ANALYSES , 2012 .

[21]  Peng Xu,et al.  Can distributed software development be agile? , 2006, CACM.

[22]  Annraoi M. de Paor,et al.  Disability and Technology: Engineering a More Equitable Ireland , 2010, IEEE Technology and Society Magazine.

[23]  L. H. Lynn Cultural differences and the management of engineering in US-Japanese joint ventures , 1991, Technology Management : the New International Language.

[24]  Yang Yong,et al.  Intelligent Maintenance System for Construction Machinery Based on Collaborative Kansei Engineering , 2009, 2009 International Conference on Computational Intelligence and Software Engineering.

[25]  Christine R. Williams,et al.  Behavioral competencies of highly regarded systems engineers at NASA , 2009, 2009 IEEE Aerospace conference.

[26]  C. Bao Iturbe,et al.  Educating the engineer of 2020: Adapting engineering education to the new century , 2009, IEEE Engineering Management Review.

[27]  Thomas J Nasca,et al.  Physician empathy: definition, components, measurement, and relationship to gender and specialty. , 2002, The American journal of psychiatry.

[28]  Carla B. Zoltowski,et al.  Students' Ways of Experiencing Human‐Centered Design , 2012 .

[29]  Joann S. Olson,et al.  Clarification of conceptualizations of empathy. , 2001, Journal of advanced nursing.

[30]  Stephen J. Cohen,et al.  The Engineer , 1956, Nature.

[31]  Kate Wong The age of empathy: nature's lessons for a kinder society. , 2009 .

[32]  Mark H. Davis Measuring individual differences in empathy: Evidence for a multidimensional approach. , 1983 .

[33]  H R Cathcart,et al.  Challenge for change. , 1975, Hospitals.

[34]  Hsiu-Fang Hsieh,et al.  Three Approaches to Qualitative Content Analysis , 2005, Qualitative health research.

[35]  C. M. Brode,et al.  An intelligent maintenance system , 1988 .

[36]  James H. McMillan,et al.  Research in Education: A Conceptual Introduction , 1984 .

[37]  S. Preston,et al.  Empathy: Its ultimate and proximate bases. , 2001, The Behavioral and brain sciences.

[38]  J.I. Velez-Arocho,et al.  Developing and assessing teamwork skills in a multi-disciplinary course , 1998, FIE '98. 28th Annual Frontiers in Education Conference. Moving from 'Teacher-Centered' to 'Learner-Centered' Education. Conference Proceedings (Cat. No.98CH36214).

[39]  Dundar F. Kocaoglu,et al.  Technology management : the new international language , 1991 .

[40]  Gary Lee Downey,et al.  The Local Engineer: Normative Holism in Engineering Formation , 2012 .

[41]  Richard Barke,et al.  Shaping the future of American university education: conceiving engineering a liberal art , 2001, Proceedings International Symposium on Technology and Society.

[42]  Juan Manuel Iranzo,et al.  Revisión Crítica: De Waal, Frans (2009). The Age of Empathy. Nature’s Lessons for a Kinder Society. Nueva York: Harmony Books. , 2010 .

[43]  Marco Iacoboni,et al.  Mirroring People: The Science of Empathy and How We Connect With Others. , 2013, Partner Abuse.

[44]  Ted Burke,et al.  Disability and Technology y , 2010 .

[45]  References , 1971 .

[46]  Yannick Julliard,et al.  On subjectivity in focal engineering , 2001, Proceedings International Symposium on Technology and Society.

[47]  Pankaj K. Sen,et al.  The Importance Of Electrical Safety Training In Undergraduate Power Engineering Education , 2006 .

[48]  Murray Sinclair,et al.  "They fought like cats and dogs..." [multi-disciplinary project management] , 2002, IEEE International Engineering Management Conference.

[49]  Simon Baron-Cohen,et al.  The Science of Evil: On Empathy and the Origins of Cruelty , 2011 .

[50]  Stephen H. Unger Responsibility in Engineering: Victor Paschkis vs. Wernher von Braun , 2010, IT Prof..

[51]  PhD Dr. Jodi Halpern MD What is clinical empathy? , 2007, Journal of General Internal Medicine.

[52]  Ryan C. Campbell,et al.  The Unique Value of Humanitarian Engineering , 2011 .

[53]  Mark P. Haselkorn,et al.  The Role of Information and Communication in the Context of Humanitarian Service , 2009 .

[54]  Sheri Sheppard,et al.  Educating Engineers: Designing for the Future of the Field. Book Highlights. , 2008 .

[55]  Rachel K. E. Bellamy,et al.  Deploying CogTool: integrating quantitative usability assessment into real-world software development , 2011, 2011 33rd International Conference on Software Engineering (ICSE).

[56]  M. Moss The Emotionally Intelligent Nurse Leader , 2004 .

[57]  E. Segal,et al.  Importance of empathy for social work practice: integrating new science. , 2011, Social work.

[58]  T. Chartrand,et al.  The chameleon effect: the perception-behavior link and social interaction. , 1999, Journal of personality and social psychology.

[59]  T. Singer,et al.  The Social Neuroscience of Empathy , 2009, Annals of the New York Academy of Sciences.

[60]  CHARLES M. VEST Reframing Professional Development : A Systems Approach to Preparing Engineering Educators to Educate Tomorrow ’ s Engineers , 1970 .

[61]  L. Engman On caring. , 1983, American journal of orthodontics.

[62]  P. Vesilind,et al.  Socially Responsible Engineering , 2006 .

[63]  J. Berenguer,et al.  The Effect of Empathy in Proenvironmental Attitudes and Behaviors , 2007 .

[64]  Nancy J. Hayden,et al.  The Socially Responsible Engineer: Assessing Student Attitudes of Roles and Responsibilities , 2011 .

[65]  Yaohui Guo,et al.  The humanized design of children furniture , 2010, 2010 IEEE 11th International Conference on Computer-Aided Industrial Design & Conceptual Design 1.

[66]  D. Krebs The age of empathy: nature’s lessons for a kinder society , 2011 .

[67]  J.A. Leydens,et al.  The Problem of Knowledge in Incorporating Humanitarian Ethics in Engineering Education: Barriers and Opportunities , 2006, Proceedings. Frontiers in Education. 36th Annual Conference.

[68]  L. Wiśniewska Simon Baron-Cohen, The Science of Evil. On Empathy and The Origins of Cruelty, Basic Books, New York 2012, ss. 256 , 2014 .

[69]  A. J. Ayer,et al.  The Problem of Knowledge. , 1956 .