Teaching exchange

roles2 (see Figure 2) can be brought together to form the facilitator clock (see Figure 3). The two hands of the facilitator clock point to two different aspects of facilitation: task/process orientation and support/challenge levels. The hour hand indicates a preference for being task-orientated or process-orientated. Those who are naturally taskorientated like to focus on the goal, the timings and achieving the stated aim of the group. Those who are naturally process-orientated find themselves more interested in the interactions between individuals and the formation of the group. This forms a single axis that wraps around the outside of our clock providing the direction of the hour hand. The minute hand points to one of four quadrants to represent a set of two axes of low to high support and low to high challenge. Some people are naturally highly supportive and tend to avoid challenge while others Education for Primary Care (2015) 26: 102–12 © 2015 Radcliffe Publishing Limited

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