What Is IT for Social Impact?: A Review of Literature and Practices

Information and communication technologies (ICTs) have incredible power to improve people's lives [6], [21], [33], [35] and foster economic growth [22], [24], [29]. In doing so, ICTs create opportunities for individuals, companies, and nations around the globe [37], [46]. While, the idea that technology has the potential to positively change a person's life is not new, a catchphrase has emerged in recent years, "technology for good" [11], [13], [17], [36], [50], whereby leading technology companies such as Google, Microsoft, and Ericsson have embraced this concept.

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