Designing for Freedom in a Technical World

This paper discusses the notion of freedom and relates this to the processes and outputs of systems design. It focuses on the ideas of Mary Parker Follett, an American administrator, who lectured and wrote in the 1920s and 1930s. Follett had revolutionary ideas on industrial democracy and on how employee involvement in problem solving and decision taking could be used to improve the efficiency and success of American industry. Follett’s ideas are compared with those of the Human Relations Movement and with socio-technical design.