The role of knowledge management in global software engineering

Knowledge management (KM) is essential ingredient of successful coordination in globally distributed software engineering. Various frameworks and KMSs have been proposed to foster coordination and communication between virtual teams but practical implementation of these solutions has not been found. Organizations have to face challenges to implement KMS. For this purpose a literature review has arranged to investigate about challenges that restrict organizations to implement KMS and then by keep in account these challenges the need of integrated solution in the form of standardized KMS that can easily store tacit and explicit knowledge, has found to facilitate coordination among virtual teams. Literature review has been already shown that knowledge is a complex perception with profound meanings, and one of the most important resources that contributes to the competitive advantage. In order to meet different challenges caused by not properly managing knowledge related to projects among virtual teams, we suggest making use of the cloud computing model. In this research a distributed architecture to support KM storage, conceptual framework of KM as a service in cloud has proposed. Framework presented in [33] is enhanced and conceptual framework of KM has embedded into that framework to store projects related knowledge for future use.

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