Evaluating the Use of Daily Care Notes Software for Older People with Dementia

ABSTRACT There has been little research to investigate the impact of software to support the care for older people with dementia care. This article reports the evaluation of software adapted to support one key person-centered task for the care of older residents with dementia – recording and sharing daily care notes. The evaluation on the dementia wing of 1 residential home for over 6 months revealed that use of the software on mobile devices carried by the carers increased the number and volume of daily care notes recorded, but only for the types of content that were already being recorded by carers. Carers reported more advantages that resulted from daily care notes once in digital form than from the documenting task, as well as barriers to the use of mobile digital software to record daily care notes.

[1]  Dawn Brooker,et al.  Person Centred Dementia Care: Making Services Better , 2006 .

[2]  Anneke L Francke,et al.  Surveillance technology: an alternative to physical restraints? A qualitative study among professionals working in nursing homes for people with dementia. , 2012, International journal of nursing studies.

[3]  B. Willemse,et al.  A pilot study on the use of tracking technology: Feasibility, acceptability, and benefits for people in early stages of dementia and their informal caregivers , 2012, Aging & mental health.

[4]  Jit Biswas,et al.  Deployment of assistive living technology in a nursing home environment: methods and lessons learned , 2013, BMC Medical Informatics and Decision Making.

[5]  Ragnhild Hellesø,et al.  Characteristics of the relationship that develops from nurse-caregiver communication during telecare. , 2015, Journal of clinical nursing.

[6]  Ling-Hui Chang,et al.  Indicators of perceived useful dementia care assistive technology: Caregivers' perspectives , 2015, Geriatrics & gerontology international.

[7]  Annakarin Olsson,et al.  My, your and our needs for safety and security: relatives' reflections on using information and communication technology in dementia care. , 2012, Scandinavian journal of caring sciences.

[8]  Victoria Hoban Managing minor illnesses. , 2005, Nursing times.

[9]  Norman Alm,et al.  Designing a multimedia conversation aid for reminiscence therapy in dementia care environments , 2004, CHI EA '04.

[10]  Richard Banks,et al.  Authoring personal histories: exploring the timeline as a framework for meaning making , 2013, CHI.

[11]  B. Draper,et al.  Understanding Alzheimer's Disease and Other Dementias , 2013 .

[12]  Sara Jones,et al.  Using mobile devices and apps to support reflective learning about older people with dementia , 2015, Behav. Inf. Technol..

[13]  Volker Wulf,et al.  Design of A GPS Monitoring System for Dementia Care and its Challenges in Academia-Industry Project , 2016, ACM Trans. Comput. Hum. Interact..

[14]  M. Prince,et al.  World Alzheimer Report 2015 - The Global Impact of Dementia: An analysis of prevalence, incidence, cost and trends , 2015 .

[15]  E. Emerson,et al.  Beliefs and emotional reactions of care staff working with people with challenging behaviour. , 1995, Journal of intellectual disability research : JIDR.

[16]  S. Glynn,et al.  The use of Internet technology for psychoeducation and support with dementia caregivers. , 2012, Psychological services.

[17]  Sue Stevens,et al.  Keeping good nursing records: a guide , 2010, Community eye health.

[18]  Sara Jones,et al.  Computing technologies for reflective, creative care of people with dementia , 2013, CACM.

[19]  Dan Parton,et al.  For the record , 2009, Canadian Medical Association Journal.

[20]  Patrick Olivier,et al.  Enabling self, intimacy and a sense of home in dementia: an enquiry into design in a hospital setting , 2012, CHI.

[21]  Volker Wulf,et al.  ICT-development in residential care settings: sensitizing design to the life circumstances of the residents of a care home , 2012, CHI.

[22]  Robert Phaal,et al.  A technology roadmap of assistive technologies for dementia care in Japan , 2015, Dementia.

[23]  Gary Blatch,et al.  Person-centred Dementia Care - Making Services Better Dawn Brooker Jessica Kingsley Publishers Person-centred Dementia Care - Making Services Better 160pp £14.99 1 84310 337 0 1843103370 [Formula: see text]. , 2007, Nursing standard (Royal College of Nursing (Great Britain) : 1987).

[24]  Inger Hagen,et al.  Technology in dementia care , 2007 .

[25]  Chris D. Nugent,et al.  Supporting people with dementia using pervasive healthcare technologies , 2010 .

[26]  Claes Wohlin,et al.  Experimentation in software engineering: an introduction , 2000 .

[27]  T. Kitwood,et al.  Towards a Theory of Dementia Care: The Interpersonal Process , 1993, Ageing and Society.

[28]  John Powell,et al.  New networked technologies and carers of people with dementia: an interview study , 2010, Ageing and Society.

[29]  Sara Jones,et al.  A software app to support creativity in dementia care , 2013, Creativity & Cognition.

[30]  Mann Hyung Hur,et al.  Empowering the elderly population through ICT-based activities: An empirical study of older adults in Korea , 2016, Inf. Technol. People.

[31]  E. Hanson,et al.  Working together with persons with early stage dementia and their family members to design a user-friendly technology-based support service , 2007 .

[32]  Naomi Miyake,et al.  Constructive Interaction and the Iterative Process of Understanding , 1986, Cogn. Sci..

[33]  Naomi Miyake Constructive interaction and the iterative process of understanding , 1986 .