Artifact Evaluation of ES Impact on Organizational Effectiveness

The topic of this paper is issues and problems with Information Systems (IS) evaluation methods in relation to Enterprise Systems (ES). The motivation for this is twofold; first the importance of IS evaluation per se and secondly the importance of the IS in question, namely ES. The purpose is to discuss the applicability of some IS evaluation methods on evaluating ES and to propose an interpretive artifact evaluation approach to ES evaluation based on the competing values model. This is a theoretical approach and the evidence in support of the arguments described here is based on the previously published work of other academics as well as the conceptual work of the authors. The paper presents an alternative approach to evaluation of ES and their possible contribution to organizational effectiveness.

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