Moving Usability Forward to the Beginning of the Software Development Process

Software usability is a quality attribute found in a number of classifications (IEEE, 1998), (ISO9126, 1991), (Boehm, 1978). Nielsen gave one of the most well-known descriptions related to software system learnability and memorability, efficiency of use, ability to avoid and manage user errors, and user satisfaction (Nielsen, 1993). In spite of the relevance of usability in software development it is still insufficient in most software systems (Seffah, 2004) (Bias, 2005).

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