Product impact, tool workshop, mastering affect and effect in human-product relations

The Product Impact Tool is the application-oriented result of the research project Product Impact on User Behavior, aiming to investigate the impact of technology on users and to make the insights applicable in the design process (Dorrestijn 2012). The impact of technology on users and society is an important topic in research on technology in reflexive research fields (philosophy of technology, media studies). Especially in recent empirically oriented philosophy of technology and the related interdisciplinary field of Science and Technology Studies this has resulted in concepts that promise to be of interest for application in design as well. For example, the notions of script and of delegation of action from humans to technologies (Latour 1992) may be compared to research at the interface of psychology and design on affordances (Norman 1988), persuasive technology (Fogg 2003), and nudges (Thaler & Sunstein 2008).

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