Review of the Management Literature 1998

This article continues the series of annual reviews prepared by the Section on Management and Marketing. It reviews the general literature of management published in 1998, drawing attention to papers of interest to library managers. The number of papers on human resource management and diversity management has grown. Strategic planning and synergy are of renewed interest, while some writers consider that business process re-engineering has failed as a technique.

[1]  Shari Caudron.  Corporate creativity comes of age , 1998 .

[2]  C. Argyris.  Empowerment: the emperor's new clothes. , 1998, Harvard business review.

[3]  J. Darling,et al.  Crisis management: prevention, diagnosis and intervention , 1998 .

[4]  N. Augustine,et al.  Reshaping an industry: Lockheed Martin's survival story. , 1997, Harvard business review.

[5]  César Camisón,et al.  Total quality management and cultural change: a model of organisational development , 1998 .

[6]  M. Ballé.  Transforming decisions into action , 1998 .

[7]  Christopher K. Bart,et al.  Sex, Lies and Mission Statements , 1997 .

[8]  Nha Nguyen,et al.  The mediating role of corporate image on customers’ retention decisions: an investigation in financial services , 1998 .

[9]  M Apgar,et al.  The alternative workplace: changing where and how people work. , 1998, Harvard business review.

[10]  H. Drummond.  Go and Say, "Wére Shutting": Ju Jutsu as a Metaphor for Analyzing Resistance , 1998 .

[11]  Nils Finstad,et al.  The Rhetoric of Organizational Change , 1998 .

[12]  Norman E. Bowie,et al.  A Kantian Theory of Meaningful Work , 1998 .

[13]  Christian De Cock,et al.  "It seems to fill my head with ideas": A few thoughts on postmodernism, TQM, and BPR , 1998 .

[14]  J. Pfeffer,et al.  Six dangerous myths about pay. , 1998, Harvard business review.

[15]  Teresa M. Amabile,et al.  How to kill creativity. , 1998, Harvard business review.

[16]  H. James Harrington,et al.  Performance improvement: the rise and fall of reengineering , 1998 .

[17]  W. D. Murry,et al.  Perceptions of Workplace Affirmative Action Plans , 1998 .

[18]  Ray Martin,et al.  Do we practise quality principles in the performance measurement of critical success factors , 1997 .

[19]  David Knights,et al.  TQM and BPR ‐ can you spot the difference? , 1998 .

[20]  Cockpits, Hangars, Boys and Galleys: Corporate Masculinities and the Development of British Airways , 1998 .

[21]  Thomas W. Malone,et al.  The Dawn of the E-Lance Economy , 1998, Wirtschaftsinformatik.

[22]  T. Davenport.  Putting the enterprise into the enterprise system. , 1998, Harvard business review.

[23]  M. Porter.  Clusters and the new economics of competition. , 1998, Harvard business review.

[24]  Paul Iles,et al.  Learning, Leadership, Teams: Corporate Learning and Organisational Change. , 1998 .

[25]  Monique A. Pelletier,et al.  Foundations of strategic decision effectiveness , 1998 .

[26]  J. Manzoni,et al.  The set-up-to-fail syndrome. , 1998, Harvard business review.

[27]  Edward Soule,et al.  Trust And Managerial Responsibility , 1998, Business Ethics Quarterly.

[28]  J. Mattsson,et al.  Communication dynamics in the service encounter , 1998 .

[29]  C. Harris,et al.  The role of participative management in the implementation of total quality management programs , 1998 .

[30]  William F. Alexander,et al.  Beyond vision: Creating and analyzing your organization's quality future , 1998 .

[31]  C. Coulson-Thomas.  Careers, development and the future of the organisation , 1998 .

[32]  H. Raiffa,et al.  The hidden traps in decision making. , 1998, Harvard business review.

[33]  David Knights,et al.  When "Life Is but a Dream": Obliterating Politics Through Business Process Reengineering? , 1998 .

[34]  P. Ward.  Review of the Management Literature 1997 , 1998 .

[35]  James T. Scarnati.  Beyond technical competence: learning to listen , 1998 .

[36]  James Armstrong,et al.  An Experimental Study of Social and Psychological Aspects of Teleworking: The Implications for Tele-Education , 1998, WebNet.

[37]  Kostas N. Dervitsiotis,et al.  The challenge of managing organizational change: Exploring the relationship of re-engineering, developing learning organizations and total quality management , 1998 .

[38]  Ron Cacioppe,et al.  An integrated model and approach for the design of effective leadership development programs , 1998 .

[39]  Elspeth McFadzean,et al.  Enhancing creative thinking within organisations , 1998 .

[40]  Oliver Lau.  The ten commandments of security , 1998, Comput. Secur..

[41]  S. Holopainen,et al.  Reengineering for Business Option Value , 1998 .

[42]  David A. Morand.  Getting serious about going casual on the job , 1998 .

[43]  Dean Tjosvold.  Making Employee Involvement Work: Cooperative Goals and Controversy to Reduce Costs , 1998 .

[44]  Duncan Brown,et al.  Relating Competencies to Pay: The UK Experience , 1998 .

[45]  Guy Fitzgerald,et al.  Evaluating information systems projects: a multidimensional approach , 1998, J. Inf. Technol..

[46]  J. Badaracco.  The discipline of building character. , 1998, Harvard business review.

[47]  D. Ulrich.  Intellectual Capital = Competence x Commitment , 1998 .

[48]  I. Firns,et al.  The links between absenteeism and commitment during downsizing , 1998 .

[49]  J. Katzenbach,et al.  The myth of the top management team. , 1997, Harvard business review.

[50]  M HERSTEIN,et al.  Let's talk! , 1956, The American journal of nursing.

[51]  H. Drummond.  Go and Say, “We're Shutting”: Ju Jutsu as a Metaphor for Analyzing Resistance , 1998 .

[52]  R. Steel,et al.  Leadership style and the turnaround executive , 1998 .

[53]  Mary, Mary quite contrary, how do women leaders grow? , 1998 .

[54]  Stuart Hannabuss,et al.  Bullying at work , 1998 .

[55]  M. Tribus.  Maintaining the quality spirit , 1998 .

[56]  Dean Tjosvold,et al.  Making Employee Involvement Work: Cooperative Goals and Controversy to Reduce Costs , 1998 .

[57]  J. O. Burdett,et al.  Forty things every manager should know about coaching , 1998 .

[58]  Devolving gender management in the public sector: opportunity or opt‐out? , 1998 .

[59]  R. Burke.  Changing Career Rules: Clinging to the Past or Accepting the New Reality?. , 1998 .

[60]  Ioannis Angeli,et al.  Factors affecting a senior management culture change for total quality metamorphosis , 1998 .

[61]  B. Tepper,et al.  Test of a Justice-Based Model of Subordinates' Resistance to Downward Influence Attempts , 1998 .

[62]  Christoph H. Loch,et al.  Operations management and reengineering , 1998 .

[63]  Kate Gilbert,et al.  “Consultancy fatigue”: epidemiology, symptoms and prevention , 1998 .

[64]  Ian Glover,et al.  Divestment or investment? The contradictions of HRM in relation to older employees , 1998 .

[65]  L. Sussman,et al.  Coaching the star: Rationale and strategies , 1998 .

[66]  B. Zider,et al.  How venture capital works. , 1998, Harvard business review.

[67]  Jennifer Rowley,et al.  Creating a learning organisation in higher education , 1998 .

[68]  C. Moon,et al.  Total quality management and new patterns of work: Is there life beyond empowerment? , 1998 .

[69]  A. M. th,et al.  The Alternative Workplace: Changing Where and How People Work. , 1998 .

[70]  Douglas R. Vogel,et al.  The impacts of presentation visuals on persuasion , 1998, Inf. Manag..

[71]  Nikala Lane.  Barriers to women’s progression into nurse management in the National Health Service , 1998 .

[72]  M. Goold,et al.  Desperately seeking synergy. , 1998, Harvard business review.

[73]  R. Hurley,et al.  Alternative indexes for monitoring customer perceptions of service quality: A comparative evaluation in a retail context , 1998 .

[74]  L. A. Herrera,et al.  Review of the Management Literature 1996 , 1997 .

[75]  Sally Dibb,et al.  Market segmentation: strategies for success , 1998 .

[76]  Identifying good practice in flexible working , 1998 .

[77]  S. Rogerson,et al.  Management communication: a technological revolution? , 1998 .

[78]  Eddie W.L. Cheng,et al.  Benchmarking: a general reading for management practitioners , 1998 .

[79]  D. Ketchen,et al.  An examination of factors associated with the integration of human resource management and strategic decision making , 1998 .

[80]  J. Day,et al.  A rewarding experience or just sheer torture? A study of participant experience of advanced selection techniques , 1998 .

[81]  Catherine R. Smith.  Best practice in management education: capitalising on gender diversity awareness , 1998 .

[82]  James Guthrie,et al.  Corporate strategy, executive selection, and firm performance , 1998 .