Advances in Social Media Research: Past, Present and Future
暂无分享,去创建一个
Yogesh Kumar Dwivedi | Nripendra P. Rana | Pushp P. Patil | Sridhar P. Nerur | Kawal Kapoor | Kuttimani Tamilmani | S. Nerur | Kawal Kapoor | K. Tamilmani | N. Rana
[1] Ludo Waltman,et al. Text mining and visualization using VOSviewer , 2011, ArXiv.
[2] JoongHo Ahn,et al. Helpfulness of Online Consumer Reviews: Readers' Objectives and Review Cues , 2012, Int. J. Electron. Commer..
[3] Young Jin Lee,et al. Social Media and Brand Purchase: Quantifying the Effects of Exposures to Earned and Owned Social Media Activities in a Two-Stage Decision Making Model , 2015, J. Manag. Inf. Syst..
[4] Rafael E. Banchs,et al. The structure of political discussion networks: a model for the analysis of online deliberation , 2010, J. Inf. Technol..
[5] Roman Beck,et al. Social media management strategies for organizational impression management and their effect on public perception , 2016, J. Strateg. Inf. Syst..
[6] Ramón Hermoso,et al. On the inaccuracy of numerical ratings: dealing with biased opinions in social networks , 2014, Information Systems Frontiers.
[7] Roman Lukyanenko,et al. The IQ of the Crowd: Understanding and Improving Information Quality in Structured User-Generated Content , 2014, Inf. Syst. Res..
[8] Brad N. Greenwood,et al. Tigerblood: Newspapers, Blogs, and the Founding of Information Technology Firms , 2015 .
[9] Wei Chen,et al. Web 2.0 Recommendation service by multi-collaborative filtering trust network algorithm , 2013, Inf. Syst. Frontiers.
[10] Alexander Serenko,et al. The benefits and dangers of enjoyment with social networking websites , 2012, Eur. J. Inf. Syst..
[11] Katherine W. McCain,et al. Longitudinal author cocitation mapping: The changing structure of macroeconomics , 1984, J. Am. Soc. Inf. Sci..
[12] Dorothy E. Leidner,et al. Strategies and symbolism in the adoption of organizational social networking systems , 2015, J. Strateg. Inf. Syst..
[13] Rui Chen,et al. Learning and self-disclosure behavior on social networking sites: the case of Facebook users , 2015, Eur. J. Inf. Syst..
[14] Shan Ling Pan,et al. ICT-Enabled Community Empowerment in Crisis Response: Social Media in Thailand Flooding 2011 , 2015, J. Assoc. Inf. Syst..
[15] Wanda J. Orlikowski,et al. Creating Value in Online Communities: The Sociomaterial Configuring of Strategy, Platform, and Stakeholder Engagement , 2016, Inf. Syst. Res..
[16] Soumya Ray,et al. The Central Role of Engagement in Online Communities , 2014, Inf. Syst. Res..
[17] David B. Dunson,et al. Probabilistic topic models , 2011, KDD '11 Tutorials.
[18] H. Raghav Rao,et al. Research Note - Role of Social Media in Social Change: An Analysis of Collective Sense Making During the 2011 Egypt Revolution , 2015, Inf. Syst. Res..
[19] Gerald C. Kane,et al. What's in IT for employees? Understanding the relationship between use and performance in enterprise social software , 2015, J. Strateg. Inf. Syst..
[20] Charles Steinfield,et al. Team boundary spanning: strategic implications for the implementation and use of enterprise social media , 2016, J. Inf. Technol..
[21] Brian S. Butler,et al. The Cross-Purposes of Cross-Posting: Boundary Reshaping Behavior in Online Discussion Communities , 2012, Inf. Syst. Res..
[22] Sven Laumer,et al. Giving too much social support: social overload on social networking sites , 2015, Eur. J. Inf. Syst..
[23] Dorothy E. Leidner,et al. Bridging the work/social divide: the emotional response to organizational social networking sites , 2012, Eur. J. Inf. Syst..
[24] Andrew B. Whinston,et al. Two Formulas for Success in Social Media: Learning and Network Effects , 2015, J. Manag. Inf. Syst..
[25] Yogesh Kumar Dwivedi,et al. Metamorphosis of Indian electoral campaigns: Modi's social media experiment , 2015 .
[26] Hailiang Chen,et al. IT-Enabled Broadcasting in Social Media: An Empirical Study of Artists’ Activities and Music Sales , 2014, Inf. Syst. Res..
[27] Chao-Min Chiu,et al. Examining the antecedents of user gratification and its effects on individuals’ social network services usage: the moderating role of habit , 2015, Eur. J. Inf. Syst..
[28] Daniel Dajun Zeng,et al. An Information Diffusion Based Recommendation Framework for Micro-Blogging , 2010, J. Assoc. Inf. Syst..
[29] Gerald Häubl,et al. When Social Media Can Be Bad for You: Community Feedback Stifles Consumer Creativity and Reduces Satisfaction with Self-Designed Products , 2013, Inf. Syst. Res..
[30] D M Parham. An inaccuracy. , 1995, The American journal of surgical pathology.
[31] Jing Wang,et al. Customer revisit intention to restaurants: Evidence from online reviews , 2013, Information Systems Frontiers.
[32] Paul Jen-Hwa Hu,et al. Predicting Adoption Probabilities in Social Networks , 2012, Inf. Syst. Res..
[33] Sridhar P. Nerur,et al. The intellectual structure of the strategic management field: an author co‐citation analysis , 2008 .
[34] Wonseok Oh,et al. Research Note - Leader Influence on Sustained Participation in Online Collaborative Work Communities: A Simulation-Based Approach , 2016, Inf. Syst. Res..
[35] Stefan Stieglitz,et al. Emotions and Information Diffusion in Social Media—Sentiment of Microblogs and Sharing Behavior , 2013, J. Manag. Inf. Syst..
[36] Andrea Resca,et al. Design for social media engagement: Insights from elderly care assistance , 2015, J. Strateg. Inf. Syst..
[37] Byungtae Lee,et al. Thumbs Up, Sales Up? The Contingent Effect of Facebook Likes on Sales Performance in Social Commerce , 2015, J. Manag. Inf. Syst..
[38] Dorothy E. Leidner,et al. Digitally enabling social networks: resolving IT–culture conflict , 2013, Inf. Syst. J..
[39] Andrew B. Whinston,et al. Effects of Social Networks on Prediction Markets: Examination in a Controlled Experiment , 2013, J. Manag. Inf. Syst..
[40] Joe Nandhakumar,et al. Exploring social network interactions in enterprise systems: the role of virtual co‐presence , 2013, Inf. Syst. J..
[41] Brian S. Butler,et al. Research Note - The Impact of Community Commitment on Participation in Online Communities , 2011, Inf. Syst. Res..
[42] Li Zhao,et al. Sharing Knowledge in Social Q&A Sites: The Unintended Consequences of Extrinsic Motivation , 2016, J. Manag. Inf. Syst..
[43] Bo Xiao,et al. Embarrassing Exposures in Online Social Networks: An Integrated Perspective of Privacy Invasion and Relationship Bonding , 2015, Inf. Syst. Res..
[44] Christine B. Williams,et al. Web 2.0 and Politics: The 2008 U.S. Presidential Election and an E-Politics Research Agenda , 2010, MIS Q..
[45] John Lim,et al. Retaining and attracting users in social networking services: An empirical investigation of cyber migration , 2014, J. Strateg. Inf. Syst..
[46] Bin Zhu,et al. Patterns of news dissemination through online news media: A case study in China , 2014, Inf. Syst. Frontiers.
[47] Guoqing Chen,et al. Corporate Blogging and Job Performance: Effects of Work-related and Nonwork-related Participation , 2015, J. Manag. Inf. Syst..
[48] Rahul Telang,et al. Measuring Information Diffusion in an Online Community , 2009, J. Manag. Inf. Syst..
[49] Bala Iyer,et al. Innovation Impacts of Using Social Bookmarking Systems , 2011, MIS Q..
[50] Paul M. Leonardi,et al. Social Media, Knowledge Sharing, and Innovation: Toward a Theory of Communication Visibility , 2014, Inf. Syst. Res..
[51] Param Vir Singh,et al. How to Attract and Retain Readers in Enterprise Blogging? , 2014, Inf. Syst. Res..
[52] Paulo B. Góes,et al. Do Incentive Hierarchies Induce User Effort? Evidence from an Online Knowledge Exchange , 2016, Inf. Syst. Res..
[53] Sarah Spiekermann,et al. Online social networks: why we disclose , 2010, J. Inf. Technol..
[54] Khim-Yong Goh,et al. Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content , 2013, Inf. Syst. Res..
[55] Dashun Wang,et al. Uncovering the effect of dominant attributes on community topology: A case of facebook networks , 2016, Information Systems Frontiers.
[56] Yogesh Kumar Dwivedi,et al. Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model , 2017, Information Systems Frontiers.
[57] Ricardo Colomo Palacios,et al. SEMO: a framework for customer social networks analysis based on semantics , 2010, J. Inf. Technol..
[58] Lynn Wu,et al. Social Network Effects on Productivity and Job Security: Evidence from the Adoption of a Social Networking Tool , 2012, Inf. Syst. Res..
[59] Xiao Ma,et al. Impact of Prior Reviews on the Subsequent Review Process in Reputation Systems , 2013, J. Manag. Inf. Syst..
[60] Anindya Ghose,et al. Secret Admirers: An Empirical Examination of Information Hiding and Contribution Dynamics in Online Crowdfunding , 2016, Inf. Syst. Res..
[61] Michael A. Stanko. Toward a Theory of Remixing in Online Innovation Communities , 2016, Inf. Syst. Res..
[62] Matthew K. O. Lee,et al. Gender differences in intentional social action: we-intention to engage in social network-facilitated team collaboration , 2010, J. Inf. Technol..
[63] Dorit Nevo,et al. Linking dimensions of social media use to job performance: The role of social capital , 2015, J. Strateg. Inf. Syst..
[64] Roberto E. Montalvo. Social Media Management , 2011, BIOINFORMATICS 2011.
[65] Inchan Kim,et al. Jamming with Social Media: How Cognitive Structuring of Organizing Vision Facets Affects IT Innovation Diffusion , 2015, MIS Q..
[66] Chong Wang,et al. Network Positions and Contributions to Online Public Goods: The Case of Chinese Wikipedia , 2012, J. Manag. Inf. Syst..
[67] Yogesh Kumar Dwivedi,et al. Examining the role of three sets of innovation attributes for determining adoption of the interbank mobile payment service , 2014, Information Systems Frontiers.
[68] Ofir Turel,et al. Quitting the use of a habituated hedonic information system: a theoretical model and empirical examination of Facebook users , 2015, Eur. J. Inf. Syst..
[69] Emre Yetgin,et al. Are Social Media Emancipatory or Hegemonic? Societal Effects of Mass Media Digitization in the Case of the SOPA Discourse , 2016, MIS Q..
[70] Yong Tan,et al. Influentials, Imitables, or Susceptibles? Virality and Word-of-Mouth Conversations in Online Social Networks , 2016, J. Manag. Inf. Syst..
[71] Jie Jennifer Zhang,et al. Social Media and Firm Equity Value , 2013, Inf. Syst. Res..
[72] Rohit Aggarwal,et al. Differential Influence of Blogs Across Different Stages of Decision Making: The Case of Venture Capitalists , 2013, MIS Q..
[73] Stephen Burgess,et al. Trust perceptions of online travel information by different content creators: Some social and legal implications , 2011, Inf. Syst. Frontiers.
[74] Tobias Kretschmer,et al. The Effects of Rewarding User Engagement – The Case of Facebook Apps , 2012, Inf. Syst. Res..
[75] Chrysanthos Dellarocas,et al. Are Consumers More Likely to Contribute Online Reviews for Hit or Niche Products? , 2010, J. Manag. Inf. Syst..
[76] L. Algavi,et al. The Role of Social media , 2012 .
[77] Daniel Schlagwein,et al. How and why organisations use social media: five use types and their relation to absorptive capacity , 2017, J. Inf. Technol..
[78] Hefu Liu,et al. The role of social media in supporting knowledge integration: A social capital analysis , 2013, Information Systems Frontiers.
[79] H. Raghav Rao,et al. Community Intelligence and Social Media Services: A Rumor Theoretic Analysis of Tweets During Social Crises , 2013, MIS Q..
[80] Sue Newell,et al. Communicational ambidexterity as a new capability to manage social media communication within organizations , 2015, J. Strateg. Inf. Syst..
[81] Jose M. Such,et al. BFF: A tool for eliciting tie strength and user communities in social networking services , 2013, Information Systems Frontiers.
[82] Yogesh Kumar Dwivedi. Social media marketing and advertising , 2015 .
[83] Yogesh Kumar Dwivedi,et al. Social media in marketing: A review and analysis of the existing literature , 2017, Telematics Informatics.
[84] Xiaoquan Zhang,et al. Impact of Wikipedia on Market Information Environment: Evidence on Management Disclosure and Investor Reaction , 2013, MIS Q..
[85] Arun Vishwanath,et al. Diffusion of deception in social media: Social contagion effects and its antecedents , 2014, Information Systems Frontiers.
[86] I-Cheng Chang,et al. The push, pull and mooring effects in virtual migration for social networking sites , 2014, Inf. Syst. J..
[87] Jianan Wu,et al. The role of online seller reviews and product price on buyers' willingness-to-pay: a risk perspective , 2013, Eur. J. Inf. Syst..
[88] Jennifer Jie Xu,et al. Business Intelligence in Blogs: Understanding Consumer Interactions and Communities , 2012, MIS Q..
[89] Juuso Karikoski,et al. The effect of an individual’s age on the perceived importance and usage intensity of communications services—A Bayesian Network analysis , 2015, Inf. Syst. Frontiers.
[90] K. Goh,et al. Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content , 2013 .
[91] Jui Ramaprasad,et al. Social Media, Traditional Media, and Music Sales , 2014, MIS Q..
[92] Robin L. Wakefield,et al. Social media network behavior: A study of user passion and affect , 2016, J. Strateg. Inf. Syst..
[93] Catherine M. Ridings,et al. Online discussion group sustainability: Investigating the interplay between structural dynamics and social dynamics over time , 2010, J. Assoc. Inf. Syst..
[94] Constance Elise Porter,et al. A Test of Two Models of Value Creation in Virtual Communities , 2013, J. Manag. Inf. Syst..
[95] Hong Xu,et al. Moderated Online Communities and Quality of User-Generated Content , 2009, J. Manag. Inf. Syst..
[96] Tao Hu,et al. The effect of online social value on satisfaction and continued use of social media , 2015, Eur. J. Inf. Syst..
[97] Choon-Ling Sia,et al. Is This Review Believable? A Study of Factors Affecting the Credibility of Online Consumer Reviews from an ELM Perspective , 2012, J. Assoc. Inf. Syst..
[98] Ellen Ullman. The Social Media Network. , 2012 .
[99] Marcel Rosenberger,et al. Integrating data from user activities of social networks into public administrations , 2016, Information Systems Frontiers.
[100] Jannis Kallinikos,et al. Patient Data as Medical Facts: Social Media Practices as a Foundation for Medical Knowledge Creation , 2014, Inf. Syst. Res..
[101] H. Raghav Rao,et al. Message diffusion through social network service: The case of rumor and non-rumor related tweets during Boston bombing 2013 , 2015, Information Systems Frontiers.
[102] Bin Gu,et al. Content Contribution for Revenue Sharing and Reputation in Social Media: A Dynamic Structural Model , 2012, J. Manag. Inf. Syst..
[103] Sabine Matook,et al. Forming an intention to act on recommendations given via online social networks , 2015, Eur. J. Inf. Syst..
[104] Alexander Richter,et al. The deep structure of organizational online networking – an actor‐oriented case study , 2015, Inf. Syst. J..
[105] Howard D. White,et al. Author cocitation: A literature measure of intellectual structure , 1981, J. Am. Soc. Inf. Sci..
[106] Yogesh Kumar Dwivedi,et al. Citizens’ adoption of an electronic government system: towards a unified view , 2015, Information Systems Frontiers.
[107] Caroline Swinburne,et al. Handle with care , 2013, Nature.
[108] Luisa Massari,et al. Analysis of MySpace user profiles , 2010, Inf. Syst. Frontiers.
[109] Andrew B. Whinston,et al. Network Structure and Observational Learning: Evidence from a Location-Based Social Network , 2013, J. Manag. Inf. Syst..
[110] Ashish Kumar,et al. The Effect of Customers' Social Media Participation on Customer Visit Frequency and Profitability: An Empirical Investigation , 2013, Inf. Syst. Res..
[111] Manuel Arriaga,et al. Distinction and Status Production on User-Generated Content Platforms: Using Bourdieu's Theory of Cultural Production to Understand Social Dynamics in Online Fields , 2014, Inf. Syst. Res..
[112] Ben Light,et al. Social networking and digital gaming media convergence: Classification and its consequences for appropriation , 2008, Inf. Syst. Frontiers.
[113] Yogesh Kumar Dwivedi. Affiliate marketing: An overview and analysis of emerging literature , 2017 .
[114] Bo Xu,et al. Internet aggression in online communities: a contemporary deterrence perspective , 2016, Inf. Syst. J..
[115] Brad N. Greenwood,et al. Research Note - Tigerblood: Newspapers, Blogs, and the Founding of Information Technology Firms , 2015, Inf. Syst. Res..
[116] Catherine Tucker,et al. Active Social Media Management: The Case of Health Care , 2012, Inf. Syst. Res..
[117] Yong Tan,et al. Network Dynamics: How Can We Find Patients Like Us? , 2015, Inf. Syst. Res..
[118] Atreyi Kankanhalli,et al. What Motivates Contributors vs. Lurkers? An Investigation of Online Feedback Forums , 2015, Inf. Syst. Res..
[119] Ching-man Au Yeung,et al. "Popularity Effect" in User-Generated Content: Evidence from Online Product Reviews , 2014, Inf. Syst. Res..
[120] D. J. Wu,et al. Engineering Optimal Network Effects via Social Media Features and Seeding in Markets for Digital Goods and Services , 2013, Inf. Syst. Res..
[121] Izak Benbasat,et al. Research Note - Why Following Friends Can Hurt You: An Exploratory Investigation of the Effects of Envy on Social Networking Sites among College-Age Users , 2015, Inf. Syst. Res..
[122] Peter Buxmann,et al. Handle with care: How online social network providers' privacy policies impact users' information sharing behavior , 2015, J. Strateg. Inf. Syst..
[123] Alan R. Dennis,et al. Mapping the Corporate Blogosphere: Linking Audience, Content, and Management to Blog Visibility , 2016, J. Assoc. Inf. Syst..
[124] Marc Cheong,et al. A microblogging-based approach to terrorism informatics: Exploration and chronicling civilian sentiment and response to terrorism events via Twitter , 2011, Inf. Syst. Frontiers.
[125] Yong Tan,et al. Effects of Different Types of Free Trials and Ratings in Sampling of Consumer Software: An Empirical Study , 2013, J. Manag. Inf. Syst..
[126] Kai Lung Hui,et al. What Makes a Review Voted? An Empirical Investigation of Review Voting in Online Review Systems , 2015, J. Assoc. Inf. Syst..
[127] Abhijit Mandal,et al. The Deep Structure and Source of Organizational Resilience , 2016 .
[128] Xiao Ma,et al. Understanding Members’ Active Participation in Online Question-and-Answer Communities: A Theory and Empirical Analysis , 2015, J. Manag. Inf. Syst..
[129] Mary J. Culnan,et al. The intellectual development of management information systems, 1972-1982: a co-citation analysis , 1986 .
[130] Jie Jennifer Zhang,et al. How Do Consumer Buzz and Traffic in Social Media Marketing Predict the Value of the Firm? , 2013, J. Manag. Inf. Syst..
[131] Gal Oestreicher-Singer,et al. Content or Community? A Digital Business Strategy for Content Providers in the Social Age , 2013, MIS Q..
[132] Sabine Matook,et al. Are You Feeling Lonely? The Impact of Relationship Characteristics and Online Social Network Features on Loneliness , 2015, J. Manag. Inf. Syst..
[133] Chen Zhang,et al. Social media assimilation in firms: Investigating the roles of absorptive capacity and institutional pressures , 2013, Information Systems Frontiers.
[134] John R. Venable,et al. Understanding information disclosure behaviour in Australian Facebook users , 2010, J. Inf. Technol..
[135] Sirkka L. Jarvenpaa,et al. Exploring temporal coordination of events with Facebook.com , 2010, J. Inf. Technol..
[136] Namho Chung,et al. Enhancing the smart tourism experience through geotag , 2016, Information Systems Frontiers.
[137] Yogesh Kumar Dwivedi. Pay-per-click advertising: A literature review , 2016 .
[138] Yong Tan,et al. Feeling Blue? Go Online: An Empirical Study of Social Support among Patients , 2010, Inf. Syst. Res..
[139] Selwyn Piramuthu,et al. Product recommendation with latent review topics , 2018, Inf. Syst. Frontiers.
[140] J CulnanMary,et al. The Intellectual Development of Management Information Systems, 1972-1982 , 1986 .
[141] David M. Kreps,et al. My social networking profile: copy, resemblance, or simulacrum? A poststructuralist interpretation of social information systems , 2010, Eur. J. Inf. Syst..
[142] Yogesh Kumar Dwivedi,et al. An empirical validation of a unified model of electronic government adoption (UMEGA) , 2017, Gov. Inf. Q..
[143] Yogesh Kumar Dwivedi,et al. Electronic Word of Mouth (eWOM) in the Marketing Context: A State of the Art Analysis and Future Directions , 2017 .
[144] Dongsong Zhang,et al. What Online Reviewer Behaviors Really Matter? Effects of Verbal and Nonverbal Behaviors on Detection of Fake Online Reviews , 2016, J. Manag. Inf. Syst..
[145] John Qi Dong,et al. Business value of social media technologies: Evidence from online user innovation communities , 2015, J. Strateg. Inf. Syst..
[146] Andrew B. Whinston,et al. Content Sharing in a Social Broadcasting Environment: Evidence from Twitter , 2014, MIS Q..
[147] Yogesh Kumar Dwivedi,et al. Electronic Word of Mouth (eWOM) in the Marketing Context , 2017 .
[148] Wei-Lun Chang,et al. Estimating trust value: A social network perspective , 2014, Information Systems Frontiers.
[149] Xiaohua Zeng,et al. Social Ties and User Content Generation: Evidence from Flickr , 2013, Inf. Syst. Res..
[150] Chong Oh,et al. A little Birdie told me: Social media, organizational legitimacy, and underpricing in initial public offerings , 2016, Information Systems Frontiers.
[151] Sven Laumer,et al. The effects of technostress and switching stress on discontinued use of social networking services: a study of Facebook use , 2015, Inf. Syst. J..
[152] Gordon B. Davis,et al. User Acceptance of Information Technology: Toward a Unified View , 2003, MIS Q..
[153] Yogesh Kumar Dwivedi,et al. Social Media in the Marketing Context: A State of the Art Analysis and Future Directions , 2016 .
[154] Bin Gu,et al. Research Note - The Allure of Homophily in Social Media: Evidence from Investor Responses on Virtual Communities , 2014, Inf. Syst. Res..
[155] Yong Tan,et al. Social Networks and the Diffusion of User-Generated Content: Evidence from YouTube , 2012, Inf. Syst. Res..
[156] Param Vir Singh,et al. Blog, Blogger, and the Firm: Can Negative Employee Posts Lead to Positive Outcomes? , 2012, Inf. Syst. Res..
[157] Fred D. Davis. Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..
[158] Paul Jen-Hwa Hu,et al. Role of Affect in Self-Disclosure on Social Network Websites: A Test of Two Competing Models , 2015, J. Manag. Inf. Syst..
[159] Brian Nicholson,et al. Conviviality of Internet social networks: An exploratory study of Internet campaigns in Iran , 2010, J. Inf. Technol..
[160] Sumeet Gupta,et al. Classifying, Measuring, and Predicting Users’ Overall Active Behavior on Social Networking Sites , 2014, J. Manag. Inf. Syst..
[161] Aaron W. Baur. Harnessing the social web to enhance insights into people’s opinions in business, government and public administration , 2017, Inf. Syst. Frontiers.
[162] Robert Winter,et al. Are business users social? A design experiment exploring information sharing in enterprise social systems , 2016, J. Inf. Technol..
[163] Soe-Tsyr Yuan,et al. A study of the impacts of positive/negative feedback on collective wisdom—case study on social bookmarking sites , 2011, Inf. Syst. Frontiers.