Business Logistics Management

I. INTRODUCTION AND STRATEGY OVERVIEW. 1. Business Logistics - A Vital Subject. 2. Logistics Strategy and Planning. II. INITIALIZING THE LOGISTICS PLAN. 3. Defining the Logistics Product. 4. Logistics Customer Service. 5. Forecasting Logistics Requirements. III. LOGISTICS SYSTEM FUNDAMENTALS. 6. Order Processing and the Information System. 7. The Transportation System - Facilities and Services. 8. The Transportation System - Rates. 9. The Storage and Handling System. IV. CONFIGURING THE NETWORK. 10. The Logistics Planning Process. 11. Facility Location Decisions. V. PLANNING LOGISTICS ACTIVITIES. 12. Inventory Policy Decisions. 13. Transportation and Order Processing Decisions. 14. Purchasing and Production Scheduling Decisions. 15. Storage and Handling Decisions. VI. ORGANIZATION AND CONTROL. 16. Logistics Organization. 17. Logistics Audit and Control. Selected Bibliography. APPENDICES. A. Areas Under the Standardized Normal Distribution. B. Unit Normal Loss Integrals.