Strategies for the Acquisition of Market Intelligence, and Implications for the Transferability of Information Inputs

The recent fast growth of producer services has led to an expanding literature on the contribution of high-order services to innovative and successful industries. Countless studies have shown that greater competitiveness is associated with the use of outside expertise and information in the form of technical and management services, and information about markets and user needs. The objectives of this paper are twofold. First, from the point of view of an industry, allinformation accessed for input into the innovation process is relevant, not just that acquired through market transactions with service suppliers. Defining market intelligence (MI) as the overall process of acquiring information about markets, this paper identifies seven types of MI-generating activities, involving both market transactions and informal networks, that provide essential information inputs to product innovation. Second, the existing literature suggests that information is best acquired when a firm is located in close proximity t...

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