A Lifetime of Theory and Action on the Ethical Use of Computers: A Dialogue with Enid Mumford

Enid Mumford devoted her career to promoting the ethical use of computers. She founded her work on ethics, socio-technical and general systems theory, and action research. These foundations translated into four principles underlying all her work: (1) Information systems should be designed to improve the quality of life for all. (2) Individuals should be able to participate in designing their own working circumstances and information systems. (3) Solutions to local problems have global consequences. (4) All research should include action to improve the situation being studied. Enid Mumford’s legacy extends from ethical information system design to complex problem solving in the global era. This paper is an interview of Enid Mumford at her home in the United Kingdom in the summer of 2003 with a brief introduction to the theoretical foundations of her thinking, her research and her legacy to the information systems research field.