Towards Agent-based Models of Rumours in Organizations: A Social Practice Theory Approach

Rumour is a collective emergent phenomenon with a potential for provoking a crisis. Modelling approaches have been deployed since five decades ago; however, the focus was mostly on epidemic behaviour of the rumours which does not take into account the differences of the agents. We use social practice theory to model agent decision making in organizational rumourmongering. Such an approach provides us with an opportunity to model rumourmongering agents with a layer of cognitive realism and study the impacts of various intervention strategies for prevention and control of rumours in organizations.

[1]  Cindy Gallois,et al.  Management Are Aliens! , 2006 .

[2]  Sinan Aral,et al.  The spread of true and false news online , 2018, Science.

[3]  L. Postman,et al.  The psychology of rumor , 1947 .

[4]  Grant Michelson,et al.  Rumour and gossip in organisations: a conceptual study , 2000 .

[5]  Rijk Mercuur,et al.  Interventions on Contextualized Decision Making: an Agent-Based Simulation Study , 2015 .

[6]  H. Raghav Rao,et al.  Community Intelligence and Social Media Services: A Rumor Theoretic Analysis of Tweets During Social Crises , 2013, MIS Q..

[7]  H. T. Buckner,et al.  A THEORY OF RUMOR TRANSMISSION , 1965 .

[8]  Yamir Moreno,et al.  Theory of Rumour Spreading in Complex Social Networks , 2007, ArXiv.

[9]  E. Ostrom,et al.  A Grammar of Institutions , 1995, American Political Science Review.

[10]  Ye Ye,et al.  A rumor spreading model based on information entropy , 2017, Scientific Reports.

[11]  Robert L. Tang,et al.  Rumor as Revenge in the Workplace , 2014 .

[12]  Nicolas Turenne The rumour spectrum , 2018, PloS one.

[13]  C. Gersick,et al.  Habitual routines in task-performing groups. , 1990, Organizational behavior and human decision processes.

[14]  Joshua M. Epstein Agent-based computational models and generative social science , 1999 .

[15]  Yoshihisa Kashima,et al.  Changing Habits Using Contextualized Decision Making , 2015, ESSA.

[16]  E. Hobman,et al.  Uncertainty During Organizational Change: Types, Consequences, and Management Strategies , 2003 .

[17]  J. Prasad,et al.  THE PSYCHOLOGY OF RUMOUR: A STUDY RELATING TO THE GREAT INDIAN EARTHQUAKE OF 1934 , 1935 .

[18]  Merrill E. Douglass How do you measure the effectiveness of a business? Students vs. top managers , 1973 .

[19]  D. Zanette Dynamics of rumor propagation on small-world networks. , 2001, Physical review. E, Statistical, nonlinear, and soft matter physics.

[20]  T. Schatzki Social Practices: A Wittgensteinian Approach to Human Activity and the Social , 1996 .

[21]  David T. Neal,et al.  A new look at habits and the habit-goal interface. , 2007, Psychological review.

[22]  P. Bordia,et al.  A tale of two corporations: Managing uncertainty during organizational change , 1998 .

[23]  M. Batty Generative social science: Studies in agent-based computational modeling , 2008 .

[24]  R. L. Rosnow,et al.  Reining in rumors , 1994 .

[25]  Allan J. Kimmel Rumors and Rumor Control : A Manager's Guide to Understanding and Combatting Rumors , 2004 .

[26]  L. R. Goldberg The structure of phenotypic personality traits. , 1993, The American psychologist.

[27]  Catholijn M. Jonker,et al.  Modelling Agents Endowed with Social Practices: Static Aspects , 2018, ArXiv.

[28]  Joshua M. Epstein,et al.  Agent-based computational models and generative social science , 1999, Complex..

[29]  S. Schwartz An Overview of the Schwartz Theory of Basic Values , 2012 .

[30]  R. H. Knapp,et al.  A PSYCHOLOGY OF RUMOR , 1944 .

[31]  D. Kendall,et al.  Epidemics and Rumours , 1964, Nature.

[32]  P. Lally,et al.  How are habits formed: Modelling habit formation in the real world , 2010 .