Managing the change process : a field book for change agents, consultants, team leaders, and reengineering managers

How Organizations Are Changing.Progress and Challenges in Organizational Change Management.Managing Complex, Major Change.Understanding the Human Change Process.Motivating and Enabling Change.Becoming an Effective Change Leader.A Successful Approach to Change Management.Tools, Techniques, and Remedial Work.Apepndices: A: An Overview of Change Management History.B: Perspectives on Change.C: The Range of Change--An Early Progress Report.