Human Robot Communication with Facilitators for Care Robot Innovation

Abstract Numbers of Caregivers and care facilities are already in a shortage in Japan. Instead, communication type of care robot could contribute more for facility care and day service. New collaboration services between human and the communication type of care robots with AI and BigData that exceed human capabilities could be an effective solution for caregiver and care facility shortage problems. We analyze how Communication between Human and care Robots (HRC) successfully performed for both recreations and health gymnastics in two types of cares, (I) facility care and (II) day service, using the robot function of humanoid speaking and actions. We also discuss effective roles of facilitators and strategies of facilitations for managing new collaboration that produces synergy effects among caregivers, care-receivers, and the communication type of robots, as “care robot innovation.”