Chipping away at uncertainty: intent to use self-driving vehicles and the role of ride-hailing

ABSTRACT The advent of automated vehicles could be transformative to the existing transportation system; however, the ways in which changes could happen are uncertain. This research was aimed at contributing to the literature of acceptance of self-driving vehicles and the role of ride-hailing in this decision-making process. An online survey was implemented to collect information for two distinct segments of the population: ride-hailing users and non-ride-hailing users. The data were examined through bivariate descriptive analysis and multivariate models. The results provided several insights. The overall intent to use was found to be higher among users of ride-hailing services than among non-users of such services. The results highlighted significant association of several variables with intent to use, including demographics, residential characteristics, technology and shared mobility use factors, and attitudes and perceptions. The results of this research could inform several important policy issues at the intersection of emerging technology and mobility options.

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