An organizational approach towards the development of educational computing in a university environment

Abstract A strategic approach towards the development of educational computing in a university environment is to match the varying needs of users to the resources available. This may be done through sensitive, cooperative and effective management. A computer policy is needed, which takes into account issues of hardware, software, training, planned development and computer communications, and allows for progress through central planning and acquisition of facilities. This paper describes how successful development in educational computing has been achieved at Universiti Pertanian Malaysia using an organizational approach. This approach incorporates three factors (hardware, software and “peopleware”) into what may be known as “orgware”. It aims to bridge the gap between users and resources through the Management of the Computer Centre.