Effects of security and privacy concerns on educational use of cloud services

This study focuses on educational use of cloud services.This study advances a significantly improved research model.A structural equation modelling approach was employed to test the model.Results supported the proposed model, validating the predictive power of the TPB.Security and privacy concerns were significant determining factors. Cloud computing, which offers software, platform, and infrastructure services, focuses on effective use of shared resources to achieve economies of scale and coherence. This paper aims to understand the effects of security and privacy concerns on educational use of cloud services. We have proposed a research model based on Ajzen's (1991) Theory of Planned Behaviour (TPB). Following the TPB, we developed a research model, which posits that student attitudes predicted by security and privacy perceptions and behavioural intentions are predicted by attitudes towards using cloud services. A Structural Equation Model was used to assess the model based on the data collected by means of survey questionnaires from 200 pre-service teachers. Results supported the proposed model, validating the predictive power of the TPB. The results also indicate that security and privacy have a strongly significant influence on the students' attitudes towards using cloud services in educational settings. Implications of these findings are discussed.

[1]  Xi Zhang,et al.  Applying Cloud Computing Technologies to Upgrade the Resource Configuration of Laboratory Course: The Case of Quality Engineering Education Platform , 2014 .

[2]  D. DavisFred,et al.  User Acceptance of Computer Technology , 1989 .

[3]  Fred D. Davis Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..

[4]  R. Hoyle The structural equation modeling approach: Basic concepts and fundamental issues. , 1995 .

[5]  Katherine M. White,et al.  Predicting adolescents' use of social networking sites from an extended theory of planned behaviour perspective , 2010, Comput. Hum. Behav..

[6]  Ángel Herrero Crespo,et al.  The effect of innovativeness on the adoption of B2C e-commerce: A model based on the Theory of Planned Behaviour , 2008, Comput. Hum. Behav..

[7]  Sergio Picazo-Vela,et al.  Why provide an online review? An extended theory of planned behavior and the role of Big-Five personality traits , 2010, Comput. Hum. Behav..

[8]  Kieran Mathieson,et al.  Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior , 1991, Inf. Syst. Res..

[9]  Nancy L. Leech,et al.  IBM SPSS for Intermediate Statistics: Use and Interpretation, Fifth Edition , 2014 .

[10]  Angela Lin,et al.  Cloud computing as an innovation: Percepetion, attitude, and adoption , 2012, Int. J. Inf. Manag..

[11]  Karl G. Jöreskog,et al.  Lisrel 8: User's Reference Guide , 1997 .

[12]  Tapabrata Maiti,et al.  Principles and Practice of Structural Equation Modeling (2nd ed.) , 2006 .

[13]  Viswanath Venkatesh,et al.  Technology Acceptance Model 3 and a Research Agenda on Interventions , 2008, Decis. Sci..

[14]  Sung Yul Ryoo,et al.  An empirical investigation of end-users' switching toward cloud computing: A two factor theory perspective , 2013, Comput. Hum. Behav..

[15]  Mary Lacity,et al.  Cloud Services Practices for Small and Medium-Sized Enterprises , 2014, MIS Q. Executive.

[16]  R. P. McDonald,et al.  Structural Equations with Latent Variables , 1989 .

[17]  Kenneth L. Kraemer,et al.  The Process of Innovation Assimilation by Firms in Different Countries: A Technology Diffusion Perspective on E-Business , 2006, Manag. Sci..

[18]  P. Bentler,et al.  Significance Tests and Goodness of Fit in the Analysis of Covariance Structures , 1980 .

[19]  Chinyao Low,et al.  Understanding the determinants of cloud computing adoption , 2011, Ind. Manag. Data Syst..

[20]  R. P. McDonald,et al.  Principles and practice in reporting structural equation analyses. , 2002, Psychological methods.

[21]  Fred D. Davis,et al.  Disentangling behavioral intention and behavioral expectation , 1985 .

[22]  Joshua Fogel,et al.  Internet social network communities: Risk taking, trust, and privacy concerns , 2009, Comput. Hum. Behav..

[23]  P. Bentler,et al.  Comparative fit indexes in structural models. , 1990, Psychological bulletin.

[24]  David C. Yen,et al.  The effect of online privacy policy on consumer privacy concern and trust , 2012, Comput. Hum. Behav..

[25]  Jiunn-Woei Lian,et al.  Effects of consumer characteristics on their acceptance of online shopping: Comparisons among different product types , 2008, Comput. Hum. Behav..

[26]  Sanjay Misra,et al.  Learning management systems and cloud file hosting services: A study on students' acceptance , 2014, Comput. Hum. Behav..

[27]  R. P. McDonald,et al.  Goodness-of-fit indexes in confirmatory factor analysis : The effect of sample size , 1988 .

[28]  S. S. Bharadwaj,et al.  Exploring the impact of Cloud Computing adoption on organizational flexibility: A client perspective , 2012, 2012 International Conference on Cloud Computing Technologies, Applications and Management (ICCCTAM).

[29]  Icek Ajzen,et al.  From Intentions to Actions: A Theory of Planned Behavior , 1985 .

[30]  Alexander Mikroyannidis,et al.  Cloud Services, Interoperability and Analytics within a ROLE-enabled Personal Learning Environment , 2013, J. Univers. Comput. Sci..

[31]  V. Ratten Entrepreneurial and ethical adoption behaviour of cloud computing , 2012 .

[32]  William David Salisbury,et al.  Perceived security and World Wide Web purchase intention , 2001, Ind. Manag. Data Syst..

[33]  Min Jou,et al.  Observations of achievement and motivation in using cloud computing driven CAD: Comparison of college students with high school and vocational high school backgrounds , 2013, Comput. Hum. Behav..

[34]  J. Hair Multivariate data analysis , 1972 .

[35]  Yen-Ting Lin,et al.  A cloud-based learning environment for developing student reflection abilities , 2014, Comput. Hum. Behav..

[36]  Carolyn Pillers Dobler,et al.  SPSS for Introductory Statistics: Use and Interpretation (2nd ed.)/SPSS For Intermediate Statistics: Use and Interpretation (2nd ed.) , 2005 .

[37]  Larry Johnson,et al.  The Technology Outlook for STEM+ Education 2012-2017: An NMC Horizon Report Sector Analysis , 2012 .

[38]  Robert F. Scherer,et al.  Dimensionality of Coping: Factor Stability Using the Ways of Coping Questionnaire , 1988, Psychological reports.

[39]  Astrid Schepman,et al.  An observational study of undergraduate students' adoption of (mobile) note-taking software , 2012, Comput. Hum. Behav..

[40]  George Pallis,et al.  Cloud Computing: The New Frontier of Internet Computing , 2010, IEEE Internet Computing.

[41]  Andy P. Field,et al.  Discovering Statistics Using SPSS , 2000 .

[42]  Muhammad Al-Qurishi,et al.  Evaluating the impact of a cloud-based serious game on obese people , 2014, Comput. Hum. Behav..

[43]  Min Liu,et al.  Determinants of E-Commerce Development: An Empirical Study by Firms in Shaanxi, China , 2008, 2008 4th International Conference on Wireless Communications, Networking and Mobile Computing.

[44]  Gordon B. Davis,et al.  User Acceptance of Information Technology: Toward a Unified View , 2003, MIS Q..

[45]  Eunil Park,et al.  An Integrated Adoption Model of Mobile Cloud Services: Exploration of Key Determinants and Extension of Technology Acceptance Model , 2014, Telematics Informatics.

[46]  Zainal A. Hasibuan,et al.  Enhancing educational services using cloud technology , 2013, 2013 International Conference of Information and Communication Technology (ICoICT).

[47]  Eric N. Wiebe,et al.  Cloud computing adoption and usage in community colleges , 2011, Behav. Inf. Technol..

[48]  Subhajyoti Bandyopadhyay,et al.  Cloud Computing - The Business Perspective , 2011, 2011 44th Hawaii International Conference on System Sciences.

[49]  Tharam S. Dillon,et al.  Cloud Computing: Issues and Challenges , 2010, 2010 24th IEEE International Conference on Advanced Information Networking and Applications.

[50]  Randy H. Katz,et al.  A view of cloud computing , 2010, CACM.

[51]  Rex B. Kline,et al.  Principles and Practice of Structural Equation Modeling , 1998 .

[52]  Fred D. Davis,et al.  User Acceptance of Computer Technology: A Comparison of Two Theoretical Models , 1989 .

[53]  I. Ajzen The theory of planned behavior , 1991 .