Successful Customer Collaboration Resulting in the Right Product for the End User

In May 2007, the Defense Information Systems Agency (DISA) asked Pragmatics, Inc. to support the requirements definition and development of a new Web application for the US Joint Forces Command (USJFCOM) Joint Staff-3 (J3). The USJFCOM J3 sponsors needed to have the application built, delivered, and fielded in a tight, six-week time frame so that Combatant Commands (COCOMs) could enter their FY08 Rotational Requirements by 1 October, 2007. This experience report describes our successful development effort, from initial requirements definition to successful delivery, fielding, and acceptance by end users.