Justice Expectations and Applicant Perceptions

Expectations, which are beliefs about a future state of affairs, constitute a basic psychological mechanism that underlies virtually all human behavior. Although expectations serve as a central component in many theories of organizational behavior, they have received limited attention in the organizational justice literature. The goal of this paper is to introduce the concept of justice expectations and explore its implications for understanding applicant perceptions. To conceptualize justice expectations, we draw on research on expectations conducted in multiple disciplines. We discuss the three sources of expectations – direct experience, indirect influences, and other beliefs – and use this typology to identify the likely antecedents of justice expectations in selection contexts. We also discuss the impact of expectations on attitudes, cognitions, and behaviors, focusing specifically on outcomes tied to selection environments. Finally, we explore the theoretical implications of incorporating expectations into research on applicant perceptions and discuss the practical significance of justice expectations in selection contexts.

[1]  A. Ryan,et al.  Reactions to Computerized Testing in Selection Contexts , 2003 .

[2]  J. Slaughter,et al.  Black applicants' reactions to affirmative action plans: effects of plan content and previous experience with discrimination. , 2002, The Journal of applied psychology.

[3]  J. Greenberg,et al.  Organizational Justice: Yesterday, Today, and Tomorrow , 1990 .

[4]  J. Darley,et al.  A hypothesis-confirming bias in labeling effects. , 1983 .

[5]  Richard P. DeShon,et al.  Understanding pretest and posttest reactions to cognitive ability and personality tests. , 1998, The Journal of applied psychology.

[6]  S. Gilliland,et al.  Effects of procedural and distributive justice on reactions to a selection system. , 1994 .

[7]  H. Wilke,et al.  When do we need procedural fairness? The role of trust in authority. , 1998 .

[8]  H. Wilke,et al.  Procedural and distributive justice: What is fair depends more on what comes first than on what comes next. , 1997 .

[9]  F. Lievens,et al.  Applicant Perceptions of Selection Procedures: The Role of Selection Information, Belief in Tests, and Comparative Anxiety , 2003 .

[10]  H. Kelley,et al.  The social psychology of groups , 1960 .

[11]  Michael W. Morris,et al.  Justice for all? Progress in Research on Cultural Variation in the Psychology of Distributive and Procedural Justice , 2000 .

[12]  P. Irving,et al.  Reexamination of the met-expectations hypothesis: A longitudinal analysis. , 1994 .

[13]  K. Bos Fairness heuristic theory : Assessing the information to which people are reacting has a pivotal role in understanding organizational justice , 2001 .

[14]  Deniz S. Ones,et al.  Recruitment and selection: Applicant perspectives and outcomes , 2001 .

[15]  Bradley L. Kirkman,et al.  Anticipatory injustice: The consequences of expecting injustice in the workplace. , 2001 .

[16]  M. Dunn,et al.  Changes in activation of alcohol expectancies in memory in relation to changes in alcohol use after participation in an expectancy challenge program. , 2000, Experimental and clinical psychopharmacology.

[17]  Marilyn E. Gist,et al.  Self-Efficacy: A Theoretical Analysis of Its Determinants and Malleability , 1992 .

[18]  Leigh Thompson,et al.  Primacy Effects in Justice Judgments: Testing Predictions from Fairness Heuristic Theory. , 2001, Organizational behavior and human decision processes.

[19]  Jerald Greenberg,et al.  Approaching Equity and Avoiding Inequity in Groups and Organizations , 1982 .

[20]  Barry M. Goldman Toward an Understanding of Employment Discrimination Claiming: An Integration of Organizational Justice and Social Information Processing Theories , 2001 .

[21]  Dale T. Miller,et al.  Expectancies and interpersonal processes. , 1986 .

[22]  Robert E. Ployhart,et al.  Applicants' reactions to the fairness of selection procedures: the effects of positive rule violations and time of measurement. , 1998, The Journal of applied psychology.

[23]  S. Fulero,et al.  Recall for confirming events: Memory processes and the maintenance of social stereotypes ☆ , 1979 .

[24]  Paul E. Spector,et al.  The Role of Justice in Organizations: A Meta-Analysis , 2001 .

[25]  S. Rynes When recruitment fails to attract: Individual expectations meet organizational realities in recruitment. , 1993 .

[26]  P. Bentler,et al.  The reduction of uncertainty concerning future pain. , 1966, Journal of abnormal psychology.

[27]  A. Ryan,et al.  APPLICANT WITHDRAWAL: THE ROLE OF TEST‐TAKING ATTITUDES AND RACIAL DIFFERENCES , 1997 .

[28]  Filip Lievens,et al.  Recent trends and challenges in personnel selection , 2002 .

[29]  D. Chan,et al.  Racial subgroup differences in predictive validity perceptions on personality and cognitive ability tests. , 1997, The Journal of applied psychology.

[30]  S. Gilliland,et al.  Causes and consequences of applicant perceptions of unfairness. , 2001 .

[31]  A. Ryan,et al.  Designing and implementing global staffing systems: Part II - Best practices , 2003 .

[32]  E. Lind Fairness heuristic theory: Justice judgments as pivotal cognitions in organizational relations. , 2001 .

[33]  B. Duncan,et al.  Differential social perception and attribution of intergroup violence: testing the lower limits of sterotyping of blacks. , 1976, Journal of personality and social psychology.

[34]  C. Steele,et al.  Stereotype threat and the intellectual test performance of African Americans. , 1995, Journal of personality and social psychology.

[35]  Robert E. Ployhart,et al.  Explanations for selection decisions : Applicants' reactions to informational and sensitivity features of explanations , 1999 .

[36]  Holly A. Schroth,et al.  The Inconsistent Role of Comparison Others and Procedural Justice in Reactions to Hypothetical Job Descriptions: Implications for Job Acceptance Decisions , 1994 .

[37]  S. Gilliland The Perceived Fairness of Selection Systems: An Organizational Justice Perspective , 1993 .

[38]  T. Bauer,et al.  Applicant reactions to test score banding in entry-level and promotional contexts. , 1999, The Journal of applied psychology.

[39]  Bradley L. Kirkman,et al.  Employees' reaction to the change to work teams: The influence of "anticipatory" injustice. , 1999 .

[40]  Robert E. Ployhart,et al.  Applicants’ Perceptions of Selection Procedures and Decisions: A Critical Review and Agenda for the Future , 2000 .

[41]  G. Ben-Shakhar,et al.  The effects of prior expectations and outcome knowledge on polygraph examiners' decisions , 1994 .

[42]  A. Ryan,et al.  Applicant self-selection: correlates of withdrawal from a multiple hurdle process. , 2000, The Journal of applied psychology.

[43]  Dirk D. Steiner,et al.  Common comparison standards : An approach to improving agreement between self and supervisory performance ratings , 1996 .

[44]  S. Gilliland Fairness from the Applicant's Perspective: Reactions to Employee Selection Procedures , 1995 .

[45]  Joel Brockner,et al.  When do elements of procedural fairness make a difference? A classification of moderating differences. , 2001 .

[46]  S. Gilliland,et al.  Fairness reactions to personnel selection techniques in France and the United States , 1996 .

[47]  M. A. Campion,et al.  APPLICANT REACTIONS TO SELECTION: DEVELOPMENT OF THE SELECTION PROCEDURAL JUSTICE SCALE (SPJS) , 2001 .

[48]  J. P. Wanous,et al.  Recruitment Source Research: Current Status and Future Directions , 2000 .

[49]  L. Festinger A Theory of Social Comparison Processes , 1954 .

[50]  Ryan,et al.  The Influence of Explanations for Selection Test Use, Outcome Favorability, and Self-Efficacy on Test-Taker Perceptions. , 2000, Organizational behavior and human decision processes.

[51]  Donald E. Conlon,et al.  Justice at the millennium: a meta-analytic review of 25 years of organizational justice research. , 2001, The Journal of applied psychology.

[52]  Charles D. Barrett Understanding Attitudes and Predicting Social Behavior , 1980 .

[53]  G. Leventhal What Should Be Done with Equity Theory , 1980 .

[54]  T. Bauer,et al.  Development and examination of an expectancy-based measure of test-taking motivation. , 2000, The Journal of applied psychology.

[55]  H. Wilke,et al.  Evaluating Outcomes by Means of the Fair Process Effect: Evidence for Different Processes in Fairness and Satisfaction Judgments , 1998 .

[56]  A. Bandura Self-efficacy mechanism in human agency , 2024, Psihologìâ ì suspìlʹstvo.

[57]  Robert E. Ployhart,et al.  Test Preparation Programs in Selection Contexts: Self-Selection and Program Effectiveness , 1998 .

[58]  V. Vroom Work and motivation , 1964 .

[59]  E. Lind,et al.  The Social Construction of Injustice: Fairness Judgments in Response to Own and Others' Unfair Treatment by Authorities. , 1998, Organizational behavior and human decision processes.

[60]  G. Hofstede,et al.  Culture's Consequences: International Differences in Work-Related Values. , 1982 .

[61]  M. Dunn,et al.  Lowering risk for early alcohol use by challenging alcohol expectancies in elementary school children. , 2003, Journal of consulting and clinical psychology.

[62]  H. Kelley The processes of causal attribution. , 1973 .

[63]  M. Goldman,et al.  Expectancy challenge and drinking reduction: experimental evidence for a mediational process. , 1993, Journal of consulting and clinical psychology.

[64]  M. Zanna,et al.  Direct Experience And Attitude-Behavior Consistency , 1981 .

[65]  Shinobu Kitayama,et al.  The cultural construction of self and emotion: Implications for social behavior. , 1994 .

[66]  Dirk D. Steiner,et al.  Procedural Justice in Personnel Selection: International and Cross‐Cultural Perspectives , 2001 .

[67]  J. Colquitt On the dimensionality of organizational justice: a construct validation of a measure. , 2001, The Journal of applied psychology.

[68]  A. Bandura,et al.  Impact of conceptions of ability on self-regulatory mechanisms and complex decision making. , 1989, Journal of personality and social psychology.

[69]  Robert E. Ployhart,et al.  Perceived Job Relatedness of Physical Ability Testing for Firefighters: Exploring Variations in Reactions , 1996 .

[70]  C. Stevens,et al.  Effects of Preinterview Beliefs on Applicants' Reactions to Campus Interviews , 1997 .

[71]  Ivan T. Robertson,et al.  Personnel selection methods. , 1989 .

[72]  J. P. Wanous,et al.  The effects of met expectations on newcomer attitudes and behaviors: a review and meta-analysis. , 1992, The Journal of applied psychology.

[73]  Carol T. Kulik,et al.  Influence of social comparisons on perceptions of organizational fairness. , 1991 .

[74]  Selection fairness information and applicant reactions: a longitudinal field study. , 2002 .

[75]  R. Hastie,et al.  Person memory: Personality traits as organizing principles in memory for behaviors. , 1979 .

[76]  Zinta S. Byrne,et al.  Moral Virtues, Fairness Heuristics, Social Entities, and Other Denizens of Organizational Justice. , 2001 .

[77]  T. Tyler,et al.  The Social Psychology of Procedural Justice , 1988 .

[78]  J. Bargh,et al.  Social cognition and social perception. , 1987, Annual review of psychology.

[79]  H. Markus,et al.  Culture and the self: Implications for cognition, emotion, and motivation. , 1991 .

[80]  Jeffrey R. Edwards,et al.  Person-job fit:: A conceptual integration, literature review, and methodological critique. , 1991 .

[81]  Neal Schmitt,et al.  A longitudinal study of a valence model approach for the prediction of job satisfaction of new employees. , 1983 .

[82]  H. P. Sims,et al.  Justice and organizational punishment: Attitudinal outcomes of disciplinary events , 1993 .

[83]  Henk A. M. Wilke,et al.  The consistency rule and the voice effect : The influence of expectations on procedural fairness judgements and performance , 1996 .

[84]  Marcia P. Miceli,et al.  Effects of Realistic Job Previews on Newcomer Affect and Behavior , 1987 .

[85]  Martin N. Davidson,et al.  When Excuses Don't Work: the Persistent Injustice Effect Among Black Managers , 1998 .

[86]  A. deCarufel,et al.  Evaluation of outcome improvement resulting from threats and appeals. , 1979 .