of information retrieval used in the governmental websites
暂无分享,去创建一个
We have analyzed the Italian and English governmental website to examine their structures and the means they propose to retrieve information. As a matter of fact their approach is totally different: the Italian website employs a hierarchical system which offers only one way to access each public service; the English one on the contrary uses an associative model, which distinguishes itself for the various viewpoints to describe the individual service. This kind of organization assimilates significantly the methods of the faceted classification 1 which we applied suggesting an alternative way to structure a
[1] Brian Vickery,et al. Faceted classification : a guide to construction and use of special schemes , 1968 .
[2] Ed H. Chi,et al. The scent of a site: a system for analyzing and predicting information scent, usage, and usability of a Web site , 2000, CHI.
[3] Claudio Gnoli,et al. Faceted classification for community services using CRG standard categories , 2005 .