Understanding and implementing CIM through BPR

CIM and BPR are seen as two kinds of means whereby performance can be improved while flexibility is, at the same time, also being enhanced. Highlights similarities as well as differences between BPR and CIM through comparative analysis. Emphasizes that CIM is still an incremental approach to enterprise performance improvement although much information technology is being used, and that radical changes will not be achieved without combining with BPR. Analyzes the effects of BPR on CIM in three aspects: production process, organizational structure and information technology. Proposes that the aims of CIM based on BPR are designing of customer‐oriented production process, creating of teamwork‐centered and flexible organization consisting of some from market‐to‐market process chains and building of distributed, simplified and integrated supporting information system.

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