Discourses underpinning decision support

Textbook accounts and case studies of decision making in the social and organisational contexts of decision support typically concentrate on modelling the representation of the decision problem, and/or of information which may be relevant in its solution and/or the motivations of interested parties, etc. They employ the discourses of the participants in the decision making, and of decision analysts and/or DSS designers, as accessories, useful in contextualising the representations which are the focus of the account. This paper attempts to invert this process, focusing on the discourses employed in decision making, decision analysis and the design of decision support, fust, identifying the kind of discourse employed in negotiating and constructing decision problem representations, at five qualitatively different levels in determining prescriptions for action, and, then, investigating how these representations are employed as artefacts by those people who participate in the making of decisions and attempt to get them implemented in organisational contexts.

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