Purpose – To understand how facilities management (FM) has evolved over time in a complex public corporation from internal functions of building operation and building client and the related service functions to become an integrated corporate function.Design/methodology/approach – The paper is based on results from a research project on space strategies and building values, which included a major longitudinal case study of the development of facilities for the Danish Broadcasting Corporation (DR) over time. The research presented here included literature studies, archive studies and an interview survey.Findings – The analysis shows that the building related and service related functions have developed separately for a long period starting at operational level and with the tactical and strategic levels being introduced at later stages, when the organisation had grown considerable. Only within the last 20 years have integrations occurred starting with a vertical integration of the operational, tactical and ...
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