A framework for managing sustainable palm oil supply chain operations: a case of Indonesia

Abstract The challenges faced by the palm oil industry in Indonesia lie in the supply chain risk management, specifically in the integration of decision-making at the operational level. Problems at this level have become more apparent while the industry continues to face pressures as a consequence of the strict conditions imposed by, predominantly, international trading communities, and in some cases, by the environmental issues from domestic and overseas. As part of an effort to address the underlying problems, this paper aims to propose a conceptual framework that can be used to effectively manage the palm oil supply chain, by integrating risk assessment, performance measurement and supply chain optimisation, which will be compiled into a decision-making tool. The perceived benefits from the implementation of this framework include more realistic target planning, clearer prediction of risks and better visibility of the operating performance.