The tourism and leisure experience : consumer and managerial perspectives

Introduction - Michael Morgan, Peter Lugosi, and J.R. Brent Ritchie Section 1: Understanding the Consumer Experience in Tourism and Leisure: Concepts and Issues 1 The Dimensions of the Tourist Experience - Sarah Quinlan Cutler and Barbara Carmichael 2 Searching for Escape, Authenticity and Identity: Experiences of 'Lifestyle Travellers' - Scott Cohen 3 The Shaping of Tourist Experience: The Importance of Stories and Themes - Gianna Moscardo 4 The Role and Meaning of Place in Cultural Festival Visitor Experiences - Kelley McClinchey and Barbara Carmichael Section 2: Researching the Experience 5 Research Processes for Evaluating Quality Experiences: Reflections from the "Experiences" Field(s) - Gayle Jennings 6 Researching Visual Culture: Approaches for the Understanding of Tourism and Leisure Experiences - Ian Gilhespy and David Harris 7 "Been There, Done That": Embracing our Post-trip Experiential Recollections Through the Social Construction and Subjective Consumption of Personal Narratives - Richard Wright 8 Capturing Sensory Experiences Through Semi-Structured Elicitation Questions - Ulrike Gretzel and Daniel R. Fesenmaier Section 3: Managing the Experience 9 Delivering Quality Experiences For Sustainable Tourism Development: Harnessing A Sense Of Place In Monmouthshire - Claire Haven-Tang and Eleri Jones 10 Theatre in Restaurants: Constructing the Experience - Darryl Gibbs and Caroline Ritchie 11 Tourism Memorabilia and the Tourism Experience - Nicole Ferdinand and Nigel L. Williams 12 The Experience Economy Ten Years on: Where Next for Experience Management? - Michael Morgan