Computer-aided design of shift schedules

The complexities encountered in the design of shift schedules for continuous work, especially if such a design is to perform optimally against the criteria of organizational demands and ergonomics protocols simultaneously, inevitably demand computer support. This paper reports on the concept and development of a PC-based computer program for the design of shift schedules for continuous work with regular or irregular work demands. The results demonstrate that the program produces optimal solutions with respect to the criteria selected.