USABILITY PRINCIPLES MAKE IRAQI E-GOVERNMENT PORTAL MORE ACCESSIBLE

This paper reports on an initiative that redesigns the Iraqi portal. The new set of features were determined by comparatively study the famous highly-accessed portals. Additionally, the features were determined based on usability principles. Based on the gathered features, the portal, which is named Iraqi e-government portal (Ie-gP) was designed and developed. Then, users were let to experience the portal and their feedback were gathered through an adapted instrument.  The results reveal that the Ie-gP is perceived useful and easy to use. This further leads to a high access to the Ie-gP.

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