Design and Implementation of Intelligent Voice Service for New Generation of Power Grid Dispatch and Control System

Aiming at the new requirement of natural language human-computer interaction in the new generation of power grid dispatch and control system, this paper designs and implements intelligent voice interaction service based on the voice engine of companies such as iFLYTEK and SinoVoice, combining the technology of Microservice, Redis database, Word2Vec, etc. By shielding the interface differences of commercial voice engines and providing a simple and consistent service-based interface, it is conducive to the convenient development of voice-related applications in the power grid dispatch and control system. The platform can flexibly change and expand the underlying commercial voice engine according to the actual needs, manage the context in the multi-round dialogue process. It can also store a large amount of voice information to provide support for later data mining and user behavior analysis.