Identifying the causes of resistance to IS implementation: A change theory perspective

Abstract The major deterrents to successful IS (Information System) implementation include both technical and organizational issues. However, it is widely recognized that the more serious dimension of this problem is essentially behavioral in nature. This is because the introduction of any IS causes change in the organization; i.e to individuals, responsibilities, socio-political structure, etc. The purpose of this research effort is to investigate the relationship between organizational change and IS implementation. Towards this end, organizational change theories serve as the basis for assessing the causes of resistance to IS implementation.

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