A nomological model of RFID privacy concern

Purpose – Radio frequency identification (RFID) can bring a lot of benefits to supply chain management. However, privacy issues caused by RFID surface constantly and can impede widespread implementation of RFID. The purpose of this paper is to propose a theoretical model to explicate the construct of concern for information privacy (CFIP).Design/methodology/approach – The authors review and synthesize the extant and pertinent literature on RFID and privacy issues. Starting with previous theorization of CFIP, its four constituent dimensions are examined – collection, unauthorized secondary use, improper access, and errors – within the context of RFID‐related privacy issues.Findings – The authors situate CFIP within a nomological model, which advances that: awareness of the RFID technology itself, awareness of information security risks entailed by RFID use, and awareness of privacy protective measures are direct antecedent to CFIP; and CFIP directly influences a person's trust in the RFID technology.Social...

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