Principles and Tools for Supply Chain Management

Preface PART ONE FOUNDATION 1 Introduction: Operations and Supply Chain Management 2 Information Technology: ERP Systems, SCA Systems, and E-Commerce 3 Supply Chain Foundations: System Slack and Related Concepts PART TWO PRINCIPLES AND TOOLS 4 Demand Management: Processing, Influencing, and Anticipating Demand 5 Supply Management: Trends, Technologies, and Tactics 6 Inventory Management I: Deterministic Analysis 7 Inventory Management II: Stochastic Analysis 8 Capacity Management: Analysis and Psychology 9 Production Management: Flow Control and Scheduling 10 Transportation Management: Elements and Insights Supplement A Diagnostic Analysis Illustration Supplement B International Transportation: Services and Legal Requirements 11 Quality Management: Tools for Process Improvement Supplement Creative Problem Solving: Strategies and Pitfalls PART THREE SYNTHESIS 12 Supply Chain Strategy: Frameworks and Synthesis Appendix 1 Principles of Nature: Insights into Human and System Behavior Appendix 2 Linchpin of E-Commerce: Basics of Encryption and Digital Signatures Appendix 3 Summary of Notation and Formulas Appendix 4 Standard Normal Probability and Unit Normal Loss Table References Index