Graduate students in a service learning design case: the development of a parenting program

Abstract The following design case illustrates the approach a group of advanced graduate online-design students, two design coaches, and an instructor used to design an online instructional intervention as a service-learning project for parents interested in improving their parenting skills with their pre-teens. This design case is distinctive in that it explores the online collaboration for this service-learning project using email, instant messaging, Google Hangout, Google Documents within Google applications and Skype.