A Methodology to Establish Usability Heuristics

Usability evaluation for applications based on emerging information technology brings new challenges. Is it the classical concept of usability still valid? Which are the dimensions of the (new) usability? How can it be measured? How should we develop for (better) usability? A methodology to develop usability heuristics for emerging applications is proposed. The methodology was fully checked in the case of Grid Computing applications, and partially applied in the case of Interactive Digital Television and Virtual Worlds.

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