Um prospecto de sistemas colaborativos: modelos e frameworks

With the popularization of the Internet and mobile devices, collaborative systems have been facing two major challenges: the diversity of devices and platforms and the diversity of users' competencies and potential contexts of use of such systems. In this work we present an analysis based on artifacts of the Organizational Semiotics for the main concepts, models and frameworks available in the literature of the area. As results, we point out concepts more present and with greater potential of impact on such systems and we detect theoretical and technological gaps in models and frameworks available for facing the challenges.

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