Bridging and buffering: Strategies for mitigating supply risk and improving supply chain performance

The area of buyer-supplier risk management is increasingly drawing the attention of academicians and professionals. However, less focus has been given to identifying the right mitigation strategy (specifically, bridging and buffering) for firms having different strategic orientations (such as, prospector, defender and analyzer). To this end, we review the literature and present a theoretical model grounded in strategic choice theory that explores how firms operating in different business environments respond to buyer-supplier risk by adopting appropriate mitigation strategies. The relationship between buyer and supplier is influenced by motivating factors (for example, trust and dependence) as they are the key elements of social exchange theory. Based on a sample of 184 responses from a survey with Indian organizations, we validate the theoretical model and test the research hypotheses using structural equation modelling. Findings reveal that the decision of firms to adopt a particular mitigation strategy varies with the environment in which the firm operates and this decision is majorly influenced by motivating factors. Another interesting finding shows that these mitigation strategies help the firms in managing buyer-supplier risk and enhancing downstream supply chain performance.

[1]  Charles C. Snow,et al.  Organization theory and supply chain management: An evolving research perspective , 2007 .

[2]  J. Scott Armstrong,et al.  Estimating nonresponse bias in mail surveys. , 1977 .

[3]  H. Peck Reconciling supply chain vulnerability, risk and supply chain management , 2006 .

[4]  S. Henneberg,et al.  Supplier relationship management in the construction industry: the effects of trust and dependence , 2011 .

[5]  M. Christopher,et al.  Supply chain risk management: outlining an agenda for future research , 2003 .

[6]  P. Bentler,et al.  Significance Tests and Goodness of Fit in the Analysis of Covariance Structures , 1980 .

[7]  W. C. Benton,et al.  Mediated power and outsourcing relationships , 2012 .

[8]  T. Corsi,et al.  Supply chain disruption management: Severe events, recovery, and performance , 2013 .

[9]  W. DeSarbo,et al.  Revisiting the Miles and Snow Strategic Framework: Uncovering Interrelationships between Strategic Types, Capabilities, Environmental Uncertainty, and Firm Performance , 2005 .

[10]  D. Ferrin,et al.  The Role of Trust in Organizational Settings , 2001 .

[11]  K. Mardia Measures of multivariate skewness and kurtosis with applications , 1970 .

[12]  D. Hambrick On the staying power of defenders, analyzers, and prospectors , 2003 .

[13]  Kevin B. Hendricks,et al.  The effect of supply chain glitches on shareholder wealth , 2003 .

[14]  Justin W. Webb,et al.  A multi‐theoretic perspective on trust and power in strategic supply chains , 2007 .

[15]  Barbara B. Flynn,et al.  The impact of power and relationship commitment on the integration between manufacturers and customers in a supply chain , 2008 .

[16]  Olivier Lavastre,et al.  Supply chain risk management in French companies , 2012, Decis. Support Syst..

[17]  S. Talluri,et al.  Assessing the Efficiency of Risk Mitigation Strategies in Supply Chains , 2013 .

[18]  Scott B. MacKenzie,et al.  Common method biases in behavioral research: a critical review of the literature and recommended remedies. , 2003, The Journal of applied psychology.

[19]  James C. Anderson,et al.  STRUCTURAL EQUATION MODELING IN PRACTICE: A REVIEW AND RECOMMENDED TWO-STEP APPROACH , 1988 .

[20]  Christopher S. Tang Robust strategies for mitigating supply chain disruptions , 2006 .

[21]  Eric M. Olson,et al.  The Performance Implications of Fit among Business Strategy, Marketing Organization Structure, and Strategic Behavior , 2005 .

[22]  L. Whitman,et al.  Methodology to mitigate supplier risk in an aerospace supply chain , 2004 .

[23]  Jennifer Blackhurst,et al.  The Severity of Supply Chain Disruptions: Design Characteristics and Mitigation Capabilities , 2007, Decis. Sci..

[24]  J. March,et al.  Managerial perspectives on risk and risk taking , 1987 .

[25]  Gregory W. Greenwell,et al.  Modeling Uncertain Forecast Accuracy in Supply Chains with Postponement , 2009 .

[26]  A. Roth,et al.  A taxonomy of manufacturing strategies , 1994 .

[27]  Christopher S. Tang,et al.  Asp, the Art and Science of Practice: What Employers Demand from Applicants for Mba-level Supply Chain Jobs and the Coverage of Supply Chain Topics in Mba Courses Data Collection of Job Ads , 2022 .

[28]  Carol Stoak Saunders,et al.  Information Processing View of Organizations: An Exploratory Examination of Fit in the Context of Interorganizational Relationships , 2005, J. Manag. Inf. Syst..

[29]  Monty L. Lynn,et al.  Organizational Buffering: Managing Boundaries and Cores , 2005 .

[30]  Henry Mintzberg,et al.  Structure in Fives: Designing Effective Organizations , 1983 .

[31]  Charlotte H. Mason,et al.  Collinearity, power, and interpretation of multiple regression analysis. , 1991 .

[32]  Stephan M. Wagner,et al.  Understanding Responses to Supply Chain Disruptions: Insights from Information Processing and Resource Dependence Perspectives , 2011 .

[33]  G. Zsidisin A grounded definition of supply risk , 2003 .

[34]  C. Oliver STRATEGIC RESPONSES TO INSTITUTIONAL PROCESSES , 1991 .

[35]  Joseph P. Cannon,et al.  An Examination of the Nature of Trust in Buyer–Seller Relationships: , 1997 .

[36]  R. Henry,et al.  MAKING SENSE OF SUPPLY DISRUPTION RISK RESEARCH: A CONCEPTUAL FRAMEWORK GROUNDED IN ENACTMENT THEORY , 2011 .

[37]  M. Sodhi Managing Demand Risk in Tactical Supply Chain Planning for a Global Consumer Electronics Company , 2005 .

[38]  Chinho Lin,et al.  Collaboration strategy decision-making using the Miles and Snow typology , 2014 .

[39]  Stephan M. Wagner,et al.  AN EMPIRICAL EXAMINATION OF SUPPLY CHAIN PERFORMANCE ALONG SEVERAL DIMENSIONS OF RISK , 2008 .

[40]  M. Christopher,et al.  Building the Resilient Supply Chain , 2004 .

[41]  S. Chopra,et al.  Managing Risk To Avoid Supply-Chain Breakdown , 2004 .

[42]  Robert Drazin,et al.  Equifinality: Functional Equivalence in Organization Design , 1997 .

[43]  F. Strozzi,et al.  Supply chain risk management: a new methodology for a systematic literature review , 2012 .

[44]  Fred O. Walumbwa,et al.  Accounting for the Influence of Overall Justice on Job Performance: Integrating Self‐Determination and Social Exchange Theories , 2014 .

[45]  Lingxiu Dong,et al.  Managing Disruption Risk: The Interplay Between Operations and Insurance , 2012, Manag. Sci..

[46]  Antonio Capaldo,et al.  Interdependence and network-level trust in supply chain networks: A computational study , 2015 .

[47]  David J. Ketchen,et al.  Risk Uncertainty and Supply Chain Decisions: A Real Options Perspective , 2010, Decis. Sci..

[48]  P. H. Friesen,et al.  Archetypes of Strategy Formulation , 1978 .

[49]  Rex B. Kline,et al.  Principles and Practice of Structural Equation Modeling , 1998 .

[50]  C. Fornell,et al.  Evaluating structural equation models with unobservable variables and measurement error. , 1981 .

[51]  K. Bollen A New Incremental Fit Index for General Structural Equation Models , 1989 .

[52]  Martin B. Meznar,et al.  Buffer or Bridge? Environmental and Organizational Determinants of Public Affairs Activities in American Firms , 1995 .

[53]  Tyler Wry,et al.  More than a Metaphor: Assessing the Historical Legacy of Resource Dependence and its Contemporary Promise as a Theory of Environmental Complexity , 2013 .

[54]  James Guthrie,et al.  Strategy, Size and Performance , 1989 .

[55]  S. Sundqvist,et al.  Measuring inter-organizational trust—a critical review of the empirical research in 1990–2003 , 2007 .

[56]  G. Zsidisin,et al.  An Agency Theory Investigation of Supply Risk M anagement , 2003 .

[57]  Barbara B. Flynn,et al.  Information-Processing Alternatives for Coping with Manufacturing Environment Complexity , 1999 .

[58]  Adrian E. Raftery,et al.  Model-Based Clustering, Discriminant Analysis, and Density Estimation , 2002 .

[59]  Angappa Gunasekaran,et al.  Exploring soft TQM dimensions and their impact on firm performance: some exploratory empirical results , 2015 .

[60]  R. Narasimhan,et al.  Trust formation in outsourcing relationships: A social exchange theoretic perspective , 2015 .

[61]  Shankar Ganesan Determinants of Long-Term Orientation in Buyer-Seller Relationships , 1994 .

[62]  Glenn R. Carroll,et al.  A sociological view on why firms differ , 1993 .

[63]  S. West,et al.  The robustness of test statistics to nonnormality and specification error in confirmatory factor analysis. , 1996 .

[64]  Boris Kabanoff,et al.  Knowledge Structures of Prospectors, Analyzers, and Defenders: Content, Structure, Stability, and Performance , 2008 .

[65]  G. Huber,et al.  Organizational Actions in Response to Threats and Opportunities , 2001 .

[66]  K. Bollen Sample size and bentler and Bonett's nonnormed fit index , 1986 .

[67]  Long Gao Long-Term Contracting: The Role of Private Information in Dynamic Supply Risk Management , 2015 .

[68]  K. B. Hendricks,et al.  An Empirical Analysis of the Effect of Supply Chain Disruptions on Long‐Run Stock Price Performance and Equity Risk of the Firm , 2005 .

[69]  J. Mentzer,et al.  The Effects of Strategy Type on the Market Orientation–Performance Relationship , 2000 .

[70]  Baofeng Huo,et al.  The impact of dependence and trust on supply chain integration , 2013 .

[71]  Sanjay Kumar,et al.  The impact of supply chain disruptions on stockholder wealth in India , 2015 .

[72]  Christopher S. Tang,et al.  Researchers' Perspectives on Supply Chain Risk Management , 2011 .

[73]  Kevin B. Hendricks,et al.  Association Between Supply Chain Glitches and Operating Performance , 2005, Manag. Sci..

[74]  L. Tucker,et al.  A reliability coefficient for maximum likelihood factor analysis , 1973 .

[75]  G. Northcraft,et al.  Happy together?. Insights and implications of viewing managed supply chains as a social dilemma , 2007 .

[76]  Gregory V. Frazier,et al.  An analysis of job dissatisfaction and turnover to reduce global supply chain risk: Evidence from China , 2009 .

[77]  M. Christopher,et al.  Developing Market Specific Supply Chain Strategies , 2002 .

[78]  Theodore P. Stank,et al.  Supply Chain Risk Management Approaches Under Different Conditions of Risk , 2014 .

[79]  Rajdeep Grewal,et al.  The Role of Relational Knowledge Stores in Interfirm Partnering , 2004 .

[80]  Frans van den Bosch,et al.  Interorganizational collaboration and firm innovativeness: Unpacking the role of the organizational environment , 2016 .

[81]  William H. Glick,et al.  Fit, Equifinality, and Organizational Effectiveness: A Test of Two Configurational Theories , 1993 .

[82]  Candace E Young-Ybarra,et al.  Strategic Flexibility in Information Technology Alliances: the Influence of Transaction Cost Economics and Social Exchange Theory , 1999 .

[83]  D. Collier,et al.  Strategic Choice Models of Political Change in Latin America , 1992 .

[84]  G. P. Thomas,et al.  The antecedents and consequences of organizational and personal commitment in business service relationships , 2005 .

[85]  A. Zaheer,et al.  Special Issue: Trust in an Organizational Context: Trust as an Organizing Principle , 2003, Organ. Sci..

[86]  Barton A. Weitz,et al.  The Use of Pledges to Build and Sustain Commitment in , 1992 .

[87]  Andreas Norrman,et al.  Ericsson’s Proactive Supply Chain Risk Management-approach After a Serious Supplier Accident , 2004 .

[88]  K. P. Parboteeah,et al.  A Contemporary Examination Of The Miles & Snow Strategic Typology Through The Lens Of Ambidexterity , 2015 .

[89]  Christopher S. Tang Perspectives in supply chain risk management , 2006 .

[90]  Sandy D. Jap,et al.  Control Mechanisms and the Relationship Life Cycle: Implications for Safeguarding Specific Investments and Developing Commitment , 2000 .

[91]  Brian Tomlin,et al.  On the Value of Mitigation and Contingency Strategies for Managing Supply Chain Disruption Risks , 2006, Manag. Sci..

[92]  Joseph P. Cannon,et al.  Buyer–Seller Relationships in Business Markets , 1999 .

[93]  Bin Hu,et al.  Managing Supply Disruptions when Sourcing from Reliable and Unreliable Suppliers , 2015 .

[94]  Uta Jüttner Supply chain risk management: Understanding the business requirements from a practitioner perspective , 2005 .

[95]  Jacob Cohen,et al.  Applied multiple regression/correlation analysis for the behavioral sciences , 1979 .

[96]  I. Chen,et al.  Towards a theory of supply chain management: the constructs and measurements , 2004 .

[97]  Rolph E. Anderson,et al.  Multivariate Data Analysis with Readings , 1979 .

[98]  Daniel H. McQuiston A Conceptual Model for Building and Maintaining Relationships between Manufacturers' Representatives and Their Principals , 2001 .

[99]  B. S. Sahay Understanding trust in supply chain relationships , 2003, Ind. Manag. Data Syst..

[100]  O. Tang,et al.  Identifying risk issues and research advancements in supply chain risk management , 2011 .

[101]  R. Klassen,et al.  Experimental comparison of Web, electronic and mail survey technologies in operations management , 2001 .

[102]  Brian R. Gordon,et al.  A Multidimensional Conceptualization of Environmental Velocity , 2010 .

[103]  Michael J. Braunscheidel,et al.  The organizational antecedents of a firm’s supply chain agility for risk mitigation and response , 2009 .

[104]  Qing Hu,et al.  Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management , 2007, MIS Q..

[105]  Jörn-Henrik Thun,et al.  An empirical analysis of supply chain risk management in the German automotive industry , 2011 .

[106]  Daniel F. Lynch,et al.  Linking Strategy, Structure, Process, and Performance in Integrated Logistics , 2004 .

[107]  M. Zhang,et al.  The effects of trust and coercive power on supplier integration , 2009 .

[108]  I. Chen,et al.  Environmental Uncertainty and Strategic Supply Management: A Resource Dependence Perspective and Performance Implications , 2007 .

[109]  J. Barney,et al.  Perspectives in Organizations: Resource Dependence, Efficiency, and Population , 1984 .

[110]  G. Hult,et al.  Bridging organization theory and supply chain management: The case of best value supply chains , 2007 .

[111]  R. Cropanzano,et al.  Social Exchange Theory: An Interdisciplinary Review , 2005 .

[112]  P. J. Singh,et al.  Strategic supply chain management issues in the automotive industry: an Australian perspective , 2005 .

[113]  R. Handfield,et al.  An empirically derived agenda of critical research issues for managing supply-chain disruptions , 2005 .

[114]  D. Corsten,et al.  Exploring the performance effects of key‐supplier collaboration: An empirical investigation into Swiss buyer‐supplier relationships , 2005 .

[115]  J. Hallikas,et al.  Risk management processes in supplier networks , 2004 .

[116]  C. R. Greer,et al.  Organizational and Financial Correlates of a “Contrarian” Human Resource Investment Strategy , 1992 .

[117]  P. Bentler,et al.  Comparative fit indexes in structural models. , 1990, Psychological bulletin.

[118]  M. Sirgy,et al.  Reducing buyer decision-making uncertainty in organizational purchasing: can supplier trust, commitment, and dependence help? , 2005 .

[119]  Germaine H. Saad,et al.  Managing Disruption Risks in Supply Chains , 2005 .

[120]  B. Byrne Structural equation modeling with EQS : basic concepts, applications, and programming , 2000 .

[121]  Antonio Capaldo Network Governance: A cross-level study of social mechanisms, knowledge benefits, and strategic outcomes in joint-design alliances , 2014 .

[122]  B. Tabachnick,et al.  Using Multivariate Statistics , 1983 .

[123]  R E Miles,et al.  Organizational strategy, structure, and process. , 1978, Academy of management review. Academy of Management.

[124]  W. Richard Scott,et al.  Formal Organizations: A Comparative Approach , 1962 .

[125]  D. Gupta,et al.  Managing Disruptions in Decentralized Supply Chains with Endogenous Supply Process Reliability , 2014 .

[126]  Jan Stentoft Arlbjørn,et al.  Lock-in situations in supply chains: A social exchange theoretic study of sourcing arrangements in buyer-supplier relationships , 2009 .

[127]  Min Zhang,et al.  The impact of trust and contract on innovation performance: The moderating role of environmental uncertainty , 2011 .

[128]  Alexander E. Ellinger,et al.  A contextual approach to supply chain risk mitigation , 2015 .

[129]  H. Harman Modern factor analysis , 1961 .

[130]  Alexander E. Ellinger,et al.  Learning orientation, integration, and supply chain risk management in Chinese manufacturing firms , 2015 .

[131]  A. Hillman,et al.  Resource Dependence Theory: A Review , 2009 .

[132]  Constantin Blome,et al.  Antecedents and enablers of supply chain agility and its effect on performance: a dynamic capabilities perspective , 2013 .

[133]  F. Chiang,et al.  A social exchange theory framework for understanding the job characteristics–job outcomes relationship: the mediating role of psychological contract fulfillment , 2016 .

[134]  R. Henry,et al.  Buyer perceptions of supply disruption risk: A behavioral view and empirical assessment , 2010 .

[135]  R. Narasimhan,et al.  Perspectives on risk management in supply chains , 2009 .

[136]  Jan B. Heide,et al.  The Role of Dependence Balancing in Safeguarding Transaction-Specific Assets in Conventional Channels , 1988 .

[137]  Robert F. DeVellis,et al.  Scale Development: Theory and Applications. , 1992 .

[138]  H. Kunreuther,et al.  Operations Risk Management: Overview of Paul Kleindorfer's Contributions , 2007 .

[139]  Peer C. Fiss Building Better Causal Theories: A Fuzzy Set Approach to Typologies in Organization Research , 2011 .