A Model for Prioritization and Prediction of Impact of Digital Literacy Training Programmes and Validation

The Government of India through its various programmes like Digital India aims to provide digital literacy to all its citizens. Towards this mission, National Digital Literacy Mission and Digital Saksharata Abhiyan conducted various training programmes throughout the country. The authors collected details of 5 lakh participants, who successfully completed the training programme and to learn the quality of the training and identify its impact 30,003 participants were interviewed based on a systematic sampling. This study based on the survey and interview identifies a model to predict and validate the impact of similar Digital Literacy training programmes in India. The various components identified in this study were then ranked based on the participant responses using the analytical hierarchy process. The various constructs identified for assessing the quality of training includes conduct, delivery and content, and perceived value. The impact of training was measured using knowledge gained, comfort level achieved and frequency of usage. To identify the impact of training a simple linear regression technique was also used.