Developing a research framework for studying performance evaluation of engineering facilities in commercial buildings in Hong Kong

The property value of commercial buildings in Hong Kong is in the top tier around the world. Underpinning the proper functioning of these buildings are various engineering facilities, which entail substantial resources for their operation, maintenance and management. In order to assess the effectiveness of such resources input, the performance of the facilities needs to be evaluated but a holistic scheme for evaluating the performance of engineering facilities in existing commercial buildings is yet to be established. This article reports on the initial phase of work of a research study that addresses this issue. Through a comprehensive literature review, a broad range of performance indicators were identified and the indicators have been systematically categorized under five aspects, namely physical; financial; task and equipment related; environmental; and health, safety and legal. On this basis, a research framework comprising four stages of work has been established. In addition to describing the tasks to be undertaken under this framework such as focus group discussion, questionnaire survey and case study, the future works needed are also identified.

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