The Unfulfilled Promise of Online Deliberation

Since online deliberation has not delivered on the expectations of more considered, democratic participation, the authors propose less focus on technological ‘fixes’ and more on re-conceptualizing its primary purpose to gathering resonance in an authentic public square. The ideas that emerge can then be deliberated in representative face-to-face public deliberations, with the coherent voice that results contributing to more inclusive, legitimate, and implementable democratic decision-making.