论文信息 - A taxonomy of knowledge management software tools: origins and applications

A taxonomy of knowledge management software tools: origins and applications

Abstract A large number of tools have been deemed to be knowledge management tools. In this paper we examine, evaluate and organize a wide variety of such tools, as we look at their origins and their opportunities in the knowledge management arena, by examining the literature related to the selection and evaluation of the knowledge management tools available on the software market.

Peter Tyndale

[1] Michael J. Ginzberg,et al. Lotus Notes and Collaboration: Plus ça change , 1996, J. Manag. Inf. Syst..

[2] Fiona J. Mellor Ghilardi. Getting to “real-time” knowledge management: from knowledge management to knowledge generation , 1997 .

[3] Anthony K.P. Wensley,et al. Chapter 5 – Tools for Knowledge Management , 2000 .

[4] Charles E. Grantham,et al. The Digital Workplace: Designing Groupware Platforms , 1993 .

[5] Rudy L. Ruggles,et al. Knowledge Management Tools , 1996 .

[6] Leonard Montague Harrod,et al. Harrod's librarians' glossary of terms used in librarianship, documentation, and the book crafts, and reference book , 1984 .

[7] Shouhong Wang,et al. The Implementation of Business Process Reengineering , 1995, J. Manag. Inf. Syst..

[8] C. Jackson. Process to product: creating tools for knowledge management , 2001 .

[9] Dorothy E. Leidner,et al. Knowledge Management Systems: Issues, Challenges, and Benefits , 1999, Commun. Assoc. Inf. Syst..