The Successful Implementation of Application Software in New Production Systems
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We conducted an empirical study in 18 manufacturing companies, interviewing 24 managers. Our findings suggest that to improve the successful implementation of manufacturing software, managers 1 should encourage direct interchange between software producers in-house programmers or vendors and the users production personnel; 2 should support the ultimate users production units before, during, and after the implementation of manufacturing software rather than concentrate on measuring the productivity of software producers; 3 should concentrate on software implementation carefully and set clear and feasible policies on acquisition and utilization of application software.
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