Evaluating Business Models: Evidence on User Understanding and Impact to BPM Correspondence

Representation and formalization of value models and constellations do not only affect companies' strategies. Even within the process level, the contribution of activities to the value chain has to be obvious to enhance understanding. One important aspect to reach correspondence between the strategic value-oriented business model level and business process level is consistency in modeling. Therefore, the quality of value models to users' perception and perceived impact to business processes has become obvious. Therefore, the paper's contribution is to evaluate the perceived quality of two value models, i.e. e^3 value and the Resource Event Agent (REA) model to a consistent modeling. Based on an experiment, it is shown that both models show a high user understanding. Understanding is not only limited to business models, but also on business processes. In conclusion, the results contribute to an integration of value models in current enterprise models.

[1]  Alexander Osterwalder,et al.  The business model ontology a proposition in a design science approach , 2004 .

[2]  John A. Zachman,et al.  A Framework for Information Systems Architecture , 1987, IBM Syst. J..

[3]  John Krogstie,et al.  Towards a Deeper Understanding of Quality in Requirements Engineering , 1995, CAiSE.

[4]  Thomas R. Gruber,et al.  A translation approach to portable ontology specifications , 1993, Knowl. Acquis..

[5]  K. Popper.  Objective Knowledge: An Evolutionary Approach , 1972 .

[6]  Arne Sølvberg,et al.  Understanding quality in conceptual modeling , 1994, IEEE Software.

[7]  Geert Poels,et al.  The pragmatic quality of Resources‐ Events‐Agents diagrams: an experimental evaluation , 2011, Inf. Syst. J..

[8]  Paul Timmers,et al.  Business Models for Electronic Markets , 1998, Electron. Mark..

[9]  Pavel Hruby,et al.  Model-Driven Design Using Business Patterns , 2011, J. Inf. Syst..

[10]  Graeme G. Shanks,et al.  Improving the quality of data models: empirical validation of a quality management framework , 2003, Inf. Syst..

[11]  Ron Weber,et al.  Ontological foundations of information systems , 1997 .

[12]  Thomas R. Gruber,et al.  A Translation Approach to Portable Ontologies , 1993 .

[13]  Graeme G. Shanks,et al.  Conceptual Data Modelling: an empirical study of expert and novice data modellers , 1997, Australas. J. Inf. Syst..

[14]  W. McCarthy,et al.  Modeling Business Enterprises as Value-Added Process Hierarchies with Resource-Event-Agent Object Templates , 1997 .

[15]  Ulrich Frank.  Evaluating Modelling Languages: Relevant Issues, Epistemological Challenges and a Preliminary Research Framework , 1998 .

[16]  Jaap Gordijn,et al.  e3forces: Understanding Strategies of Networked e 3 value Constellations by Analyzing Environmental Forces , 2007, CAiSE.

[17]  M. Tushman,et al.  Dynamic Capabilities at IBM: Driving Strategy into Action , 2007 .

[18]  Elmar J. Sinz,et al.  Modeling of Business Systems Using SOM , 1998 .

[19]  Geert Poels,et al.  Positioning and Formalizing the REA Enterprise Ontology , 2008, J. Inf. Syst..

[20]  Barbara A. Kitchenham,et al.  The architecture of system quality , 1987, Softw. Eng. J..

[21]  Christian Huemer,et al.  From Economic Drivers to B2B Process Models: A Mapping from REA to UMM , 2010, BIS.

[22]  Mark S. Fox,et al.  A COMMON-SENSE MODEL OF THE ENTERPRISE , 2007 .

[23]  Jaap Gordijn,et al.  Towards a Reference Ontology for Business Models , 2006, ER.

[24]  Stephan Roser,et al.  MDSD light for ERP , 2008, SAC '08.

[25]  Jonas Hedman,et al.  The Business model: A Means to Understand the Business Context of Information and Communication Technology , 2002 .

[26]  Jan Mendling,et al.  Value-oriented process modeling: integrating financial perspectives into business process re-design , 2010, Bus. Process. Manag. J..

[27]  Andreas Wombacher,et al.  Consistency Between e3-value Models and Activity Diagrams in a Multi-perspective Development Method , 2005, OTM Conferences.

[28]  Anu Bask,et al.  Matching service strategies, business models and modular business processes , 2010, Bus. Process. Manag. J..

[29]  Hans Weigand,et al.  Enterprise Modelling for Value Based Service Analysis , 2008, PoEM.

[30]  Hans Weigand,et al.  Value object analysis and the transformation from value model to process model , 2006, I-ESA.

[31]  August-Wilhelm Scheer,et al.  ARIS - Business Process Modeling , 1998 .

[32]  Jaap Gordijn.  e-Business value modelling using the e3-value ontology , 2004 .

[33]  Martin Hepp,et al.  An Ontology Framework for Semantic Business Process Management , 2007, Wirtschaftsinformatik.

[34]  Pieter Ballon,et al.  Business Modelling Revisited: The Configuration of Control and Value , 2007 .

[35]  Ron Weber,et al.  Research Commentary: Information Systems and Conceptual Modeling - A Research Agenda , 2002, Inf. Syst. Res..

[36]  John Krogstie,et al.  Towards a Deeper Understanding of Quality in Requirements Engineering , 2013, Seminal Contributions to Information Systems Engineering.

[37]  Mathias Weske,et al.  Business Process Management: A Survey , 2003, Business Process Management.

[38]  Jan L. G. Dietz,et al.  Enterprise ontology - theory and methodology , 2006 .