A Credibility and Classification-Based Approach for Opinion Analysis in Social Networks

There is an ongoing interest in examining users’ experiences made available through social media. Unfortunately these experiences like reviews on products and/or services are sometimes conflicting and thus, do not help develop a concise opinion on these products and/or services. This paper presents a multi-stage approach that extracts and consolidates reviews after addressing specific issues such as user multi-identity and user limited credibility. A system along with a set of experiments demonstrate the feasibility of the approach.

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